About the business

Tweed Coast Plan Management is a heart centred business, dedicated to helping clients navigate, implement and budget, their NDIS (National Disability Insurance Scheme) plan.
We are committed to best practice bookkeeping services, innovation and providing the best outcomes for clients, providers and team members. Our commitment to quality service and support, has led to a high demand for our services, opening a position for a dedicated and enthusiastic team member to come on board.

About the role

You'll be working directly alongside a team of bookkeeping and data entry Ninjas. Responsible for high volumes of invoice processing and assisting with administration tasks.
Your duties will include, processing invoices, electronic filing, and reconciling supplier statements. You'll also be responsible for liaising with team members and providers, problem solving day to day issues and following up on provider requests. This role comes with a high level of challenge and responsibility. You'll be encouraged to improve your skills and grow with the business.

A full-time position will be offered the successful applicant.

Benefits and perks

This is a highly flexible and evolving role. Although we have proven systems in place, the successful applicant will be encouraged to contribute their own ideas to improve our processes. Remuneration will be based on experience, with bonuses rewarded for hard work and dedication to the success of the business. Once you have a thorough understanding of the business, our clients and our providers, you'll have the flexibility to work from home. This position has the potential to be fully remote, allowing you flexibility around family commitments and important events.

Skills and experience

You'll come with at least 1 year experience in data entry or an administration assistant role, an understanding of Excel and a passion for numbers. You'll have experience in high volumes of data entry or general bookkeeping. You're extremely efficient and are able to follow through on your responsibilities with greater speed than most of your work colleges.
You'll also have experience in Word and Email programs, including Gmail, excellent written and verbal communication skills and be able to express yourself clearly and kindly.
You have a 'Can Do' attitude and continuously look for ways to improve your skills and efficiency. You use your intuition to solve problems and always ask for help when you're not sure how to approach tasks.
Your kind heart and friendly personality makes you a positive person to be around. You build relationships well, and value honesty, accuracy and integrity in all you do. You enjoy working with a team of highly skilled professionals and take on challenges with excitement and courage. You're keen to expand your knowledge in a new industry and are looking for a team that can help you to develop your skills and excel in your chosen field. You have a desire to be within an organisation that cares for each other and makes a difference in their community. You're self-motivated and need infrequent hands on direction after you master a task. You love proven processes and are always keen to find a simpler way to manage your workload. You love being part of a team, but also need time on your own to organise and complete your work. You're looking to stay with an organisation long term, and you're excited to join a fast-paced environment where your natural talents will be valued, appreciated and developed.

All applications must be in writing (with added personality always an advantage), addressing the position requirements. This is a permanent position within our organisation. Applications close 7th November 2025.