Are you an experienced Application Support Analyst who thrives in fast-paced environments where technology and markets meet?

We’re looking for someone who can keep business-critical trading systems running smoothly, partner with global teams, and support front-office users who rely on these platforms every day.

What you’ll be doing

Keep systems stable: Monitor live production environments, troubleshoot incidents, and ensure critical trading workflows continue without interruption.

Support users directly: Act as the first point of contact for local traders and analysts — from pre-trade pricing through to post-trade risk and valuation tools.

Collaborate globally: Work closely with colleagues across Europe and Asia in a “follow-the-sun” model, handing over issues and sharing knowledge.

Improve processes: Document recurring problems, suggest system enhancements, and help refine monitoring tools and procedures.

What we’re looking for

5+ years’ experience in application support within trading, financial markets, or energy/commodities.

Strong technical background in Windows environments, SQL, and scripting (PowerShell, Python or similar).

Excellent problem-solving skills with the ability to remain calm and effective under pressure.

Strong communicator who can build relationships with both technical and business users.

Why this role?

Be part of a global organisation with significant operations in Australia, Europe, and Asia.

Exposure to cutting-edge trading systems and international colleagues.

Opportunity to travel internationally and expand your professional network.

A supportive, collaborative culture that encourages innovation and continuous learning.

If you’re ready to take on a role where technology meets trading, we’d love to hear from you. Apply now and help keep mission-critical systems running for one of the world’s leading energy and trading businesses.