About the Role

This is an exciting, customer-facing role. You’ll be on the floor setting players up on simulators, serving drinks and food, managing staff, and making sure every guest leaves with a smile.

You’ll share management responsibilities with the Venue Manager, assist with staff supervision, and help coordinate our busy calendar of functions and events.

Key Responsibilities

Welcome and assist guests on arrival, setting up simulator bays

Provide exceptional customer service throughout the venue

Serve alcohol and prepare simple food items

Support the Venue Manager in training, supervising, and motivating staff

Assist with event and function coordination

Ensure the venue is presented and operating to the highest standard

Manage cash handling and POS operations

About You

Previous hospitality, events or leadership experience preferred

Current RSA (Responsible Service of Alcohol) required

RP badge preferred

Confident working in a fast-paced environment

Great communicator with strong people skills

Flexible availability — must be able to work weekends and public holidays

Interest in golf or social entertainment venues is a bonus, not essential

What We Offer

Fun, social, and supportive team environment

Hands-on experience in a growing entertainment brand

Involvement in exciting functions, leagues, and events

Opportunities for future progression within the X-Golf network