Location: Victorian Pride Centre, St Kilda + other sites as required
Classification: Grade 5 | Permanent, Full-Time

Join Better Health Network – Where Quality Meets Purpose

At Better Health Network (BHN), we’re committed to delivering high-quality, person-centred care that makes a real difference. As a not-for-profit, we support healthy living, wellbeing, and social connection for people of all ages across south-eastern Melbourne. From medical and dental services to allied health, counselling, aged care, and NDIS supports we’re here to put people first.

With the vision “Your health, your choice, your way”, we partner with communities to deliver accessible, safe, and impactful care every day.

About the Role

We’re looking for a Business Partner, Quality to join our Quality & Safety team a central player in driving continuous improvement across BHN.

In this pivotal role, you’ll:

• Partner with leaders to embed best practice in quality, safety, and risk management.
• Coordinate audits, review incidents, and strengthen compliance frameworks.
• Act as BHN’s Child Safe Officer, leading child safety initiatives and reporting processes.
• Support accreditation readiness, governance reporting, and continuous improvement projects.
• Be a trusted advisor, empowering staff to deliver safe, high-quality services.

This is more than just compliance – it’s about shaping a culture of safety, learning, and accountability that ensures better outcomes for our clients, carers, and communities.

About You

You’re a detail-oriented problem solver who thrives on building strong relationships and turning complex standards into practical solutions. You’ll bring:

• Tertiary qualifications in health, human services, or related fields.
• Experience with quality, risk, and incident management in health or community services.
• Knowledge of accreditation frameworks (e.g. NSQHS, Rainbow Tick, NDIS).
• Strong communication, coaching, and analytical skills.
• A passion for continuous improvement and safe, person-centred care.

Experience in community health or not-for-profit sectors will be highly regarded.

Join Us?

• Be part of an organisation creating positive, lasting impact in local communities.
• Work in a vibrant and inclusive environment at the Victorian Pride Centre.
• Enjoy supportive leadership, ongoing development, and the chance to grow your career.
• Access salary packaging benefits to increase your take-home pay.
• Novated Leasing.
• 17.5% Leave Loading on Annual Leave.
• Full Time (opt in option of 80 hours per fortnight + Monthly ADO)
• Close to public transport and free parking.

Why Join BHN?

Better Health Network (BHN) is a not-for-profit organisation providing integrated health and wellbeing services to people of all ages in communities across south-eastern Melbourne. We proudly provide a wide range of services to support healthy living, general wellbeing and social connection.

These include specialist medical services, dental and allied health, nursing and counselling services, as well as aged care social supports and NDIS disability services. With the vision, Your health, your choice, your way, we exist to deliver accessible services that meet the needs of our communities and use our influence to create positive change.

Contact Fiona Baines at [email protected] or 0447 422 306 for a confidential discussion.

Apply now with resume and cover letter with a brief summary of your experience and how it relates to this role.

We value Accountability, Collaboration, Respect, and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI+ communities.

Please note that prior to any commencement of employment, pre-employment checks must be complete. These will include reference checking, a national criminal history and right to work check, and a working with children check.