Join the Mitolo Wines Team as Our Weddings & Events Coordinator / Restaurant Administrator!
Location: McLaren Vale | Full-Time

Are you an exceptional communicator with a flair for event planning and a passion for delivering unforgettable experiences? Mitolo Wines, a leader in premium wines and hospitality in stunning McLaren Vale, is seeking a dedicated Weddings and Events Coordinator / Restaurant Administrator to elevate our venue and operations.

What You'll Do:

Lead the seamless delivery of Mitolo venue events, ensuring each moment exceeds client expectations through skilled negotiation, meticulous attention to detail, and clear, professional communication—both written and verbal.

Manage all aspects of event planning and execution, including staffing, set-up, and logistics, while ensuring events are delivered on time, within budget, and at the highest standards.

Oversee booking systems—Now Book It, Lightspeed, and our internal CRM—to maintain accurate, efficient, and up-to-date records supporting both Cellar Door and restaurant operations.

Provide essential administrative support to optimize day-to-day operations, streamline internal processes, and support business growth.

Collaborate on strategic initiatives to uphold and elevate the quality of all Mitolo Wine operations, ensuring consistency in product and service excellence.

Engage with external clients professionally, building strong relationships through negotiation and exceptional customer service.

Support staff training on service standards, dress codes, and grooming, fostering a positive, professional environment.

Maintain a safe, clean, and well-organized environment—ensuring health, safety, and security protocols are followed and incidents are reported promptly.

Minimize wastage, prevent theft, and ensure all opening and closing procedures, including banking, are strictly adhered to.

Play a vital role in upholding Mitolo Wines’ reputation by ensuring staff present themselves professionally and deliver exceptional hospitality at every touchpoint.

What We're Looking For:

Proven experience in event management, hospitality, or administrative roles within a busy venue.

Exceptional negotiation skills and an eye for detail.

Strong communication skills, both written and verbal, with a track record of managing external customer relationships effectively.

Confidence in managing booking systems and administrative workflows—experience with Tripleseat, Now Book It, Lightspeed, or CRM systems is a plus.

Ability to work under pressure in a fast-paced environment while maintaining professionalism.

Passionate about creating memorable guest experiences and supporting team success.