About PropertyExpert:

PropertyExpert is a global technology and services company supporting the General Insurance and Real Estate markets. Our solutions focus on protecting property from damage and enabling fast, fair, and cost-effective recovery when damage occurs, blending proprietary technology with a combination of artificial and human intelligence.

With a growing presence in Australia, we’re working with insurers and partners to bring innovation, accuracy, and transparency to the claims process.

Your role and responsibilities:

PropertyExpert is looking for a Property Claims Review Team Lead to support the growth of our Australian operations. You’ll play a hands-on role reviewing property damage claims and help shape how we assess scope, pricing, and repair quality. If you enjoy diving into claim files, mentoring others, and building high-performing teams, this is a rare opportunity to lead from the front in a fast-paced, innovative environment.

Personally review and validate quotes, scopes, and invoices for accuracy and fairness.

Identify scope discrepancies, pricing errors, and questionable items.

Ensure compliance with Australian building codes and insurer policy terms.

Define and refine expert review procedures tailored for the Australian market.

Recruit, train, and mentor expert reviewers as the business grows.

Track quality and productivity metrics, report insights to senior leadership.

Support knowledge-sharing across the global expert review community.

Represent PX Australia in client meetings and internal leadership forums.

Contribute to innovation projects that enhance accuracy, speed, and transparency in claims.

Requirements:

10+ years’ experience in property claims or building industry (insurer, loss adjuster, builder, or related field)

5+ years reviewing, estimating, or scoping residential or commercial property claims

Experience with estimating tools (e.g. Xactimate, CoreLogic, Buildxact, etc.)

3+ years leading or mentoring property claims-related teams

Strong knowledge of Australian building regulations and insurer practices

Proficient in documentation, Excel, and reporting tools

Relevant industry qualifications (e.g. ANZIIF, Cert IV Loss Adjusting, trade certification) desirable

Must have full Australian work rights and be based in Sydney (hybrid: 3+ days/week in-office)

Skills and Attributes for success:

High attention to detail, especially in scope and invoice validation

Strong analytical and problem-solving skills

Clear, professional communication with insurers, builders, and internal teams

Ability to thrive in a fast-paced, tech-enabled claims environment

Great benefits:

Competitive salary

Hybrid flexibility (minimum 3 days/week in our Sydney CBD office)

Work with cutting-edge claims technology and global experts

Step into a true leadership role as the Australian team grows

Be part of a company that values expertise, integrity, and innovation

Excellent career development and promotion opportunities