Administration role based in Bomaderry

Your New Company
Join a well-established and customer-focused organisation with a strong presence in the Bomaderry region. We pride ourselves on delivering high-quality service and fostering a collaborative, supportive team environment. Our commitment to excellence and continuous improvement makes us a trusted name in our industry.

Your New Role

**Full-time role. Monday - Friday**

As a Customer Service & Administration Officer, you will be the first point of contact for our customers and play a vital role in ensuring smooth day-to-day operations. Based in our Bomaderry office, you'll manage a variety of administrative and customer service tasks, including:

• Providing exceptional service to internal and external customers
• Managing enquiries via phone, email, and face-to-face interactions
• Greeting customers and collecting accurate information using provided templates
• Establishing and maintaining jobs in our project management systems
• Assisting with procurement, including raising purchase orders, goods receipting, and inventory management
• Coordinating customer and subcontractor applications, agreements, and compliance documentation
• Processing customer payments (cash and EFTPOS) and raising accurate invoices
• Supporting team members across multiple sites and providing general administrative assistance

What You'll Need to Succeed
To be successful in this role, you will bring:

• Minimum 3 years' experience in administration, customer service, or operational support
• Strong interpersonal and communication skills
• Demonstrated experience with job management systems
• Proficiency in Microsoft Office and sound computer literacy
• High attention to detail and accuracy in data entry and financial processing
• A proactive, service-oriented mindset with a focus on continuous improvement
• Ability to manage multiple tasks and meet deadlines efficiently

Desirable: Experience with systems such as SAP, SBO, WorkBuddy, and SharePoint.

What You'll Get in Return

• A supportive and collaborative team environment
• Opportunities for professional development and growth
• A role where your contributions are valued and make a real impact
• Competitive salary and conditions

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] or call us now on 02 4222 0186

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.