Drake International is proud to partner with a leading Adelaide healthcare provider to recruit a dedicated Patient Services Officer. This is a fantastic opportunity to join a professional, patient-focused team that delivers exceptional care and service every day.

About the Role

In this role, you'll play a key part in ensuring a smooth and positive experience for patients from admission to discharge. You'll manage theatre lists, billing, and patient records while providing outstanding service to patients, clinicians, and visitors.

Key responsibilities include:

Coordinating patient admissions and theatre schedules

Preparing quotes and processing invoices and payments

Liaising with patients, health funds, anaesthetists, and clinical staff

Maintaining accurate documentation and patient files

Supporting day-to-day front desk operations

About You

You're a confident communicator with a professional and caring approach. You enjoy working in a fast-paced healthcare environment and can manage competing priorities with ease.

What you'll bring:

Minimum 2 years' experience in a similar patient services or medical admin role

Experience with health fund billing and theatre list preparation

Strong computer skills (Microsoft Office and patient management systems)

Excellent communication, organisation, and time management skills

A genuine passion for providing quality patient care

Current National Police Check and up-to-date vaccinations

Why You'll Love This Role

Supportive and welcoming team environment

Opportunity to make a real difference in patient care

Long-term stability and ongoing professional development

Ready to take the next step?
Apply now or contact Drake International Adelaide for a confidential discussion.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.