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Client Experience Coordinator (Pre Construction)

Scott Park Group
Osborne Park, WA
A$75,000-$85,000 p/a
Call Centre & Customer Service → Customer Service - Customer Facing
Full-time
On-site

Posted 18 days ago


Be the driving force behind an unforgettable client journey!

About the role:

As the clients' key contact from contract to construction, you represent Redink Homes with confidence, care, and professionalism. By focusing on providing exceptional client experiences, you help turn dream homes into reality — all within a fast-paced and supportive environment.

You’ll take ownership of the prestart process end-to-end. This hands-on role provides exposure to a variety of internal divisions, products, and administrative software. Being the liaison between clients and internal stakeholders allows you to build strong relationships across sales, drafting and estimating, approvals, scheduling, and construction.

This is a full-time, permanent position based in Osborne Park (38 hours per week), with the benefit of an optional RDO scheme.

Apply if you:

Are driven by exceptional customer service

Demonstrate strong, professional communication skills

Hold excellent organisational skills and attention to detail under pressure

Thrive off being adaptable and want to work with people who invest in your career development

Desirable: Experience in the WA residential building industry, particularly in prestart, residential building administration, building processes, or fit-out/finishes. Familiarity with ClickHome or other building software is advantageous.

What’s in it for You?

Weekly pay cycles

Staff Referral Program

Optional RDO Scheme

Staff Loyalty Program

A nurturing team focused on development and growth

Employee Assistance Program

Staff Wellbeing Program and frequent team activities

About Us

At Scott Park Group, our Vision is to be the market leader in residential home building for West Australians. We ensure our customers “enjoy the journey” while we deliver quality, affordable homes.

As one of Australia’s fastest-growing building groups, we continue to train, innovate, and deliver great outcomes to the most important people we know — our clients.

Redink Homes Metro has been designing and building quality family homes for over 19 years, offering flexibility in design and a detail-focused customer experience. Through innovation and service, Redink Homes and the wider Scott Park Group have achieved numerous industry awards and become a trusted name in home building.

Applicants must have valid Australian working rights

Police Clearance (valid within the last 3 months) are required during the recruitment process


About Scott Park Group

Canning Vale, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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