```html

Customer Service & Admin Officer

Join Our Growing Team at Smart Locksmith!

Are you a proactive and experienced Office Administrator looking for a long-term opportunity where no two days are the same? Do you thrive in fast-paced environments, handle pressure like a pro, and enjoy keeping everything running like clockwork?

At Smart Locksmith, a leading locksmith and security company, we're on the lookout for a Customer Service and Admin Officer who's highly organised, adaptable, and ready to take initiative. If you're someone who loves variety, solving problems on the fly, and being at the heart of a busy operation — we want to hear from you.

🔧 What You'll Be Doing

Managing daily office operations, scheduling, and technician workflow

Handling customer inquiries, bookings, and invoicing

Communicating with suppliers, technicians, and clients

Managing stock levels and placing supply orders

Processing accounts payable/receivable and general admin duties

Keeping internal communication running smoothly across teams

Responding quickly to changes and adapting schedules on the go

✨ What We're Looking For

We need someone who:

Has 5+ years' experience in office administration

Thinks clearly under pressure and enjoys working in a fast-paced environment

Can multitask effectively and manage competing priorities

Shows initiative and problem-solving skills without needing constant direction

Can adapt quickly to schedule changes and dynamic workflows

Has strong customer service and communication skills

Is proficient in Google Workspace and accounting software (MYOB/Xero preferred)

Demonstrates advanced proficiency in Google Workspace applications

Has intermediate-level experience in accounting software including reporting capabilities

Experience with ServiceM8 is a big plus

Must hold Australian permanent residency status

✅ Why Join Us?

Competitive salary + long-term job security

Supportive, friendly team environment

Real career growth opportunities in an expanding company

Flexible & professional work culture

Regular team events & outings

Staff discounts and other perks

📩 Ready to Apply?

This is a full-time role with genuine career potential. If you're an experienced admin professional who thrives on variety, responsibility, and working with a great team — we'd love to hear from you!

Successful candidates should be available to commence within 1-2 weeks of offer acceptance.

👉 Send your resume to: [email protected]

```