We currently seeking for a friendly, personable, and motivated Customer Service Advisor to join our dynamic team in Stuart Park.

Kerry's Automotive Group is a family-owned and operated business in Darwin NT, that was established in 1988. The Dealership is home to Mercedes-Benz, Holden, GMC, Nissan, Honda, Ineos and GWM Haval

This position is within our fast-paced Service Department and is responsible for high volume, inbound and outbound front desk duties, and a variety of administrative tasks.

Why Join Kerry’s Automotive Group?

Attractive Salary Package – $70,000 - $75,000 base + commissions ($36,000 OTE) & superannuation.

Career Progression – Ongoing training and development to help you thrive.

Positive Team Culture – Join a friendly and supportive environment.

Work-Life Balance – Enjoy the coastal lifestyle while growing your career.

Your Role:

Be the first point of contact for customers, providing friendly and professional service.

Be a customer service superstar, ensuring the customer has a great dealership experience

Coordinate service appointments, manage job scheduling, and maintain accurate records.

Communicate effectively with customers, technicians, and management to ensure a smooth service experience.

Assist customers with vehicle maintenance plans and provide expert advice on vehicle care.

Manage customer follow-ups to ensure satisfaction and build strong relationships.

Skills and Experience:

A positive “can-do” attitude and passion for customer service.

Proven experience in a customer-facing role.

Highly motivated, organized, and IT savvy.

Excellent communication skills with the ability to build rapport.

A mechanical aptitude is advantageous but not essential.

Ability to work both independently and as part of a collaborative team.

In return, we offer you:

First-Class Facility & Working Environment - Big Spacious state of the art workshop,

In-house Gym, Friendly Supportive Team, Monthly Employee Lunch

Professional Development – In house-based training, plus Career Progression options available

Ready to Make an Impact?

If you are driven to deliver outstanding service and thrive in a fast-paced, professional environment, we’d love to hear from you!