Youth Lab is expanding our phenomenal south west team.

About Youth Lab

Youth Lab sets the standard in aesthetic medicine, combining exceptional clinical results with a contemporary, yet refined ambient setting. Led by Dr Kate Jameson, our exceptional standards are reflected in our team and the results we deliver. Our attention to detail is evident not just in our clinic, but in every point of contact with our clients.

The Role

We’re expanding our team and have an exciting opportunity for an experienced Clinic Coordinator to join our South West clinic. This is a part-time position (approx 30hrs p/w), perfect for someone who wants to deliver exceptional results while enjoying the lifestyle this beautiful region offers.

The ideal candidate will possess exemplary administrative skills, along with strong client service skills, and a passion for the cosmetic industry. While experience in cosmetics, beauty or health industries, as well as impeccable interpersonal skills, are highly desired, we also welcome candidates with transferrable skills or experience.

If you're a motivated individual who enjoys customer service, with a strong aptitude for attention to detail and an interest in the cosmetic industry, we encourage you to apply.

We are searching for someone with the following values:
• A passion for delivering 5 star service
• Exemplary work ethic
• Keen attention to the fine details
• Values a strong, trust based team culture

Skills and Experience:⁠ The role will require you to work closely with our cosmetic practitioners, dermal team and of course your clinic coordinator team mates in a holistic, supportive and above all fun team environment⁠.⁠⠀⁠⁠

You should have the following key attributes:
• ⁠Minimum of 2 years customer service experience in cosmetics, beauty or health industry is desirable [or] a skill set you consider as transferrable
• Experience with appointment management software
• Experience with Gmail, Microsoft Office suite
• Exceptional presentation skills
• Exceptional organisation skills
• Strong communication skills, both verbal and written
• Highly motivated and enthusiastic
• Commitment to learning and professional development
• Passionate about skin health and skin care
• Knowledge of skin care products, dermal therapies, injectables and laser treatments

This is a position with a strong administrative focus and the following key duties:
• Daily clinic set up, close down
• Coordinating client appointments⁠⁠, including check in and check out process
• Proactively action phone and email enquiries⁠⁠
• Daily administrative duties
• Stock take and ordering tasks
• Ensuring a 5 star in-clinic experience⁠⁠ through outstanding client service

Benefits and Culture:
Our aim is to be the market leader within our industry and that is only achievable by having the very best team and being an industry employer of choice. As such, we invest effort and resources into creating a workplace where our team members can be excited to come to work every day.

We will provide:
• Ongoing support and mentoring
• Excellent remuneration
• Access to regular skin and injectable treatment and skin care products
• An Employee Assistance Program to support our team member's wellbeing
• Regular team gatherings and yearly retreats

Application requirements - important
To demonstrate the skill of attention to detail, along with your CV, candidates should include a short cover letter, introducing yourself made for the "Attention of Jon".