Operations Services Coordinator

Full-time | Head Office – Victoria

At DTMF Group, we believe success is built on effort, accountability, and outcomes , not hierarchy.
We’re looking for a Operations Services Coordinator to join our fast-paced team, supporting national contracts and driving operational excellence behind the scenes.

About the Role

As a Operations Services Coordinator, you’ll play a vital role supporting our operations across Australia.
You’ll coordinate staff onboarding, inductions, stock management, and periodical cleaning schedules, keeping our internal systems accurate, our teams supported, and our contracts running efficiently.

You’ll work closely with Operations Managers and the Business Services Support Team to ensure every process is on track, every task is completed, and every detail is right.

If you love structure, organisation, and making sure nothing slips through the cracks, this role is for you.

What You’ll Do

Coordinate staff inductions, documentation, and onboarding compliance.

Track and support leave coverage, rostering updates, and workforce planning.

Manage stock and consumable ordering across multiple contracts.

Maintain periodical cleaning schedules and follow up on completion.

Monitor helpdesk workflows to ensure SLA deadlines are met.

Support reporting, data entry, and contract documentation accuracy.

What You’ll Bring

2+ years’ experience in operations, scheduling, or business support.

Strong organisational and communication skills.

Excellent attention to detail with solid data and Excel skills.

A proactive, reliable, and accountable attitude.

Experience in cleaning, facilities, or service-based industries (preferred).

Why DTMF Group?

At DTMF Group, we’re more than a cleaning company we’re a people business built on trust, performance, and care.
Our leaders are hands-on, outcome-focused, and visible they lead from the ground up.
When you join DTMF, you join a team that believes in doing things properly, supporting each other, and celebrating results.

Sound Like You?

If you’re organised, reliable, and thrive in a fast-moving environment where your effort makes a real impact we’d love to hear from you.

Apply today and be part of a team that drives performance through people, discipline, and pride.