Accounts Officer & Operations Assistant

– The Right Hand We're Looking For

We’re not just looking for someone to manage the books.
We’re looking for someone truly special to become the right hand to our owners and a key player in our growing, people-first automotive business.

If you’re a system-loving organiser, a confident communicator, and someone who enjoys helping others — and you happen to be a Xero expert — this could be the challenge you’ve been waiting for.

This is a rare opportunity to step into a role that combines accounts, HR support, systems, staff coordination, helpdesk duties, and personal assistant support. It’s a trusted, varied, and people-focused position with real impact.

Why this role matters

Our current Accounts Manager has done a brilliant job, and we’re now seeking someone equally capable and committed to help us take the next step.

We’re a multi-site automotive business with 4 locations across the Gold Coast/Brisbane. This role is based at our Helensvale head office and is critical to keeping things running smoothly behind the scenes.

You’ll work closely with the owners and support the wider team with everything from payroll and reconciliation, HR tasks, onboarding, and day-to-day admin operations.

We’re passionate about technology, people, and problem solving — and we want someone who shares that same curiosity and drive.

What you’ll be doing

Oversee accounts functions including Accounts Payable/Receivable, bank and statement reconciliations, and payroll processing using Xero

Coordinate and support remote accounts team members

Provide helpdesk-style accounts support to store teams — be the go-to for systems and processes

Provide personal assistant support to the business owners

Assist with HR-related tasks including onboarding, contracts, compliance, workcover cases, incident reporting and confidential recordkeeping

Help maintain and improve systems, workflows and documentation across the business

General office admin: mail, data entry, supplier communication, filing/scanning

Who we’re looking for

You are:

A trusted professional with a high level of integrity and accountability

Experienced with Xero and confident across bookkeeping and payroll

Organised, focused, and capable of juggling multiple tasks with ease

A great communicator – friendly, clear, and confident with people at all levels

Someone who loves to solve problems, create order, and implement systems

Genuinely interested in new technologies, AI tools, and smarter ways of working

Reliable, energetic and driven – you take pride in your work and care about results

Experience in HR admin, small business operations, or leadership support roles will be highly regarded.

You must genuinely love technology and the idea of a paperless, streamlined office — even though we’re not quite there yet. We're always exploring better systems and smarter workflows, so we need someone who’s curious, tech-savvy, and excited to learn new software and tools. If you get a buzz from improving processes and finding efficient ways to work using digital solutions, you’ll fit right in.

What we offer

A supportive, friendly team who value people and structure equally

Flexibility for the right person – including school hours or part-time if needed

On-site role – no remote work, but you’ll be in a positive, team-based environment

Long-term opportunity to grow with us as we continue expanding

Heavily discounted auto services, Friday lunches, and great coffee on-site

Real input, real trust, and a chance to make your mark

To apply

Submit your resume and a cover letter telling us why you're the right fit.

We’re reviewing applications as they come in — apply early, and no later than 15 October 2025.

Please Note:

A criminal history check will be required

Only applicants with extensive Xero experience and relevant bookkeeping/office admin skills will be considered

You must have the right to work in Australia