Office Manager – Operations

Location: East areas of Melbourne
Employment Type: Full-time
Salary: Annual salary $78,000 + Superannuation

Are you a highly organised professional with a knack for coordinating people, resources, and services? Join our team as an Office Manager, where you'll play a pivotal role in ensuring smooth operations across multiple job sites and contractor teams.

Key Responsibilities:

· Service Planning & Standards

o Contribute to the planning and review of cleaning services across client locations.

o Set priorities and maintain high standards of service delivery.

· Resource Allocation

o Allocate contractors, equipment, and supplies to scheduled jobs.

o Manage office space and logistics for operational efficiency.

· Work Assignment & Oversight

o Assign tasks to contractors and monitor performance and job completion.

o Implement quality control measures and provide feedback.

· Records & Accounts Management

o Maintain accurate records of job bookings, contractor hours, and client invoicing.

o Oversee payroll, accounts payable/receivable, and financial reporting.

· Stakeholder Liaison

o Liaise with property managers, suppliers, and clients to coordinate services and resolve issues.

· Equipment & Supplies Maintenance

o Ensure cleaning equipment is maintained and supplies are stocked and distributed appropriately.

· Compliance & Safety

o Ensure adherence to occupational health and safety regulations.

o Monitor compliance with government legislation and internal policies.

· Personnel Coordination

o Manage contractor onboarding, training, performance reviews, and promotions.

o Coordinate payroll and supervision of cleaning teams.

Qualifications & Skills:

· Proven experience in office or operations management, preferably in a service-based or franchise environment.

· Strong organisational and multitasking skills.

· Excellent communication and interpersonal abilities, have to speak English, Mandarin/Chinese, and the Taiwanese local language.

· Familiarity with OH&S regulations and compliance standards.

· Proficiency in scheduling software and office systems.

Why Join Us?

· Be part of a growing employee with a reputation for excellence.

· Work in a supportive and fast-paced environment.

· Opportunity to shape service delivery and team culture.

Apply Now
Send your CV and cover letter to [email protected]

Applications close on 31 Oct 2025