Receptionist

Position Type: Part-Time 3 days per week, with potential for further hours

About the Role

We’re looking for a friendly and professional Receptionist to join our welcoming practice team. This role is ideal for someone who enjoys working in a patient-focused environment, has strong organisational skills, and thrives in a busy, supportive setting. Previous dental practice experience is valued but not essential — we’re more interested in your positive attitude, communication skills, and ability to deliver excellent service.

Key Responsibilities

Welcome patients and provide a warm, professional first point of contact

Manage appointments and scheduling to ensure smooth patient flow

Respond to phone and email enquiries promptly and courteously

Process patient accounts and payments accurately

Carry out practice administration tasks, including maintaining patient records

Keep reception and patient areas tidy and welcoming

Support colleagues and assist with general practice operations as required

Essential Requirements

Previous dental reception experience is an advantage but not essential

Strong customer service focus with a friendly, approachable manner

Excellent communication skills across phone, email, and face-to-face interactions

High level of accuracy and attention to detail

Strong organisational and time management skills

Ability to stay calm and professional in a fast-paced environment

Team player with a positive, can-do attitude

Willingness to learn and adapt as the practice grows

What We Offer

Supportive, nurturing environment with a collaborative team culture

Comprehensive onboarding and ongoing training

Modern practice with up-to-date systems and technology

Opportunities for professional development and career progression

Competitive salary package

Positive, welcoming workplace environment

Hours: 3 days per week

Why Join Us?

This is a fantastic opportunity for a motivated Receptionist who loves working with people and is committed to providing exceptional patient care. If you’re looking for a supportive practice where you can grow your skills and contribute to a friendly team, we’d love to hear from you.