Central Adelaide Local Health Network

Statewide – SA Pathology

• Salary: OPS2 - $58,709.00 - $63,154.00 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Berri SA, 5343
• Part Time, Permanent Role working 30 hours per week

About the role

As an Operational Services Officer, you will play an important part in supporting the delivery of accurate and timely laboratory services. Working under general direction, you will apply your practical skills and knowledge across a range of responsibilities that keep the laboratory running smoothly. From venepuncture and specimen collection through to courier runs, sorting, accessioning, and data entry, your contribution will ensure specimens are handled with care and precision according to established protocols.

In this role, you’ll also be the first point of contact for both internal and external customers, responding to enquiries with professionalism and empathy. Whether assisting with preparatory duties, supporting the storage and transport of specimens, or liaising across teams, you’ll help maintain efficient workflows and positive client interactions. This is a rewarding opportunity to be part of a dedicated team that makes a real difference to patient care through the reliable delivery of laboratory services.

About You

We are looking for a motivated and reliable individual who is committed to providing high-quality support within a busy pathology environment. You will bring strong organisational skills, a customer-focused approach, and the ability to work effectively as part of a collaborative team.

Teamwork and Communication – Proven ability to work cooperatively with colleagues and communicate clearly with staff and a wide range of clients.

Attention to Detail – Demonstrated accuracy, initiative, and the capacity to produce a consistently high standard of work while meeting strict deadlines.

Technical and Computer Skills – Ability to use laboratory information systems, databases, and associated software, with knowledge of pathology laboratory operations.

Customer Service and Problem Solving – Experience handling enquiries in a professional manner, showing commitment to service excellence and escalating issues appropriately.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Attractive salary packaging available
• Strong community minded culture and values providing world class care to South Australians
• Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 913481

Enquiries to:

Louise Schiller

Telephone: 85823399

Email: [email protected]

Application Closing Date

11:55 pm Friday 17th October 2025

Attachments

913481 OPS2 Regional Role Description SA Pathology - Operational Services Officer (Laboratory).pdf

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