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Program Manager - MHCSS

Wesley Mission Queensland
Robina, QLD
A$55.73-$58.19 p/h + NFP salary packaging
Community Services & Development → Management
Full-time
On-site

Posted 11 days ago


Join a Team Where Your Work Truly Matters

At Wesley Mission Queensland (WMQ), we believe in care that goes beyond the clinical – care that connects. As a Program Manager - MHCSS with WMQ, you’ll play a vital role in enhancing the health and wellbeing of people in our community.

Why Join WMQ’s Community Mental Health and Wellbeing Team?

Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care.

Flexible roles – Choose from full-time, part-time, permanent or casual opportunities with hybrid (office/WFH) options.

Attractive Remuneration plus packaging benefits – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions.

Work-life balance – Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being.

Career development – Structured induction, mentorship, and professional growth pathways.

Free and Secure Car Parking – No more paid parking!! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.

Career development (Mental health roles – delete) – We offer access to our 1-1 Practice Supervision and wider Communities of Practice to support your learning, career growth and wellbeing.

Team Culture – Be part of a collaborative and supportive team that values your skills and wellbeing.

Perks and Benefits – We love our employee benefits, and you’ll love them too! Get discounts on private health insurance, gym memberships and travel and so much more

Recognition Programs – If you thrive in an environment where we value recognition and rewarding employees on achievements, we take are acknowledged.

Your Role as Program Manager - MCHSS

You’ll deliver empowering and supportive leadership across WMQ’s Community Mental Health and Wellbeing Service by:

Manage and lead a diverse team including peer workforce, including basic human resource management, training and/or coaching to enhance performance development.

Lead, develop, implement and evaluate delivery of the MHCSS program.

Build strong and effective relationships with the local mental health sector and key internal and external stakeholders including GC Health and Hospital Service.

Ensure implementation is guided by a clinical governance framework in consultation with the Mental Health Services and Program Manager – including risk management processes

Undertake funding contract data reporting and monitoring including all required data entry into the specific data platform in preparation for upload into Department of Health Primary Mental Health Care Minimum Dataset.

Oversee, record and action any complaints, compliments and feedback received regarding the program, escalating to the Mental Health Services and Practice Manager where required.

This is a fixed-term position until 30/06/2026 with potential extension.

What We’re Looking For

Degree level qualification in human services or other relevant field.

Significant experience working in human services at a senior manager level.

Demonstrated ability to apply risk management strategies within a program establishment and project-based context.

Ability to identify opportunities for improvement in order to streamline and manage business and customer needs.

Advanced interpersonal skills including the ability to facilitate, negotiate and consult with a diverse range of stakeholders.

Demonstrate a customer-centric focus, with the ability to analyse, problem solve and collaborate a solution with clients and stakeholders.

Display empathy, a sense of calm whilst being proactive and responsive when communicating with diverse client groups.

Proficiency with Microsoft Office (Word, Excel and Outlook) and Customer Relationships Management systems.

Essential Requirements

Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)

Relevant probity checks required by legislation and WMQ Limited policy.

Current Driver’s Licence and willingness to travel for work

About Wesley Mission Queensland (WMQ)

Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Ready to Join Us?

Be part of something meaningful. Join a team that values you and the difference you make every day.

Click Apply today!

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.


About Wesley Mission Queensland

QLD, Australia
Community Services & Development
1001-5000 employees

Wesley Mission Queensland is an innovative and responsive not-for-profit community service provider, helping Queenslanders build stronger and more inclusive communities since 1907. We achieve this by offering high quality aged care, palliative care, mental health, disability and community support services across southeast Queensland.

We bring together passionate and dedicated people who want to make a difference in the lives of others, offering choice and independence to the people we are privileged to walk alongside.

If you are looking for a place that is open and welcoming, offers career advancement and support, and truly lives by its values, you’ve come to the right place.

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