Summary:

We are seeking a highly motivated and experienced Retail Store Manager to oversee the daily operations of our Campbelltown furniture store.

The successful candidate will be responsible for managing the store's operations , ensuring excellent customer service, and achieving sales targets.

Step into a dynamic role that invites you to participate in growing Australia's next key destination for furniture. Our showroom displays a diverse selection of premium lounges, dining sets, bedding, outdoor furniture, and more.

If you're an experienced store manager ready to escalate your career and immerse yourself in the unique adventure of growing our store to its full potential, this role is the perfect fit for you.

Responsibilities:

Manage the day-to-day operations of the retail store, including sales, customer service, and inventory management

Develop and implement strategies to achieve sales targets and increase profitability

Collaborate with the marketing team to design engaging campaigns that propel sales and captivate customers.

Develop attractive product displays and implement pricing strategies to amplify visual appeal and stimulate sales.

Instil a deep-rooted passion for outstanding customer service within the team.

Resolve customer inquiries and complaints swiftly and effectively.

Guarantee accuracy in customer orders and information recorded in our system.

Actively seek customer feedback to enhance the shopping experience and uphold our store's reputation.

Manage petty cash and perform daily transaction reconciliations

Ensure all utilities and services (phone, internet, electricity, etc.) are functioning optimally.

Prepare regular reports on sales, inventory, and staff performance.

Provide insights and recommend strategies for continuous improvement and growth

Role May require some traveling to other stores

About you

Minimum of 2 years' experience in a comparable role.

Strong communication skills, with the ability to motivate and inspire a team

Must have own car and DL

Excellent customer service skills, with a focus on building and maintaining relationships with customers

Strong analytical and problem-solving skills, with the ability to make data-driven decisions

Proficiency in basic software applications, computers, tablets, smartphones and other devices

Ability to work flexible hours, including weekends and public holidays