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Holiday Park Guest Services Officer - Brooms Head

Clarence Valley Council
Brooms Head, NSW
A$34-$40 p/h + 25% casual loading & superannuation
Hospitality & Tourism → Front Office & Guest Services
Casual
On-site

Posted 11 days ago


Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.

Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.

We are in an exciting period of transformation with a focus on employee engagement, satisfaction and delivering exceptional services and facilities for the community.

So come and join the team while enjoying all that Clarence Valley has to offer you and your family.

Learn more about living in the Clarence Valley here

What you need to know...
• casual
• the package: $34 to $40 per hour plus superannuation and 25% casual loading
• location: Brooms Head Holiday Park

About the role
Clarence Coast Holiday Parks are the largest group of Holiday Parks in the area and are managed by Clarence Valley Council. Brooms Head Holiday Park is situated in the heart of Brooms Head and is surrounded by nature for the adventurous camper. With some of the best fishing and surfing on the east coast, Brooms Head has become a popular tourist destination for all ages. We are currently looking for a Guest Services Officer to join our Brooms Head Holiday Park team.

The successful candidate must provide excellent customer service to Holiday Park guests and visitors, manage all types of customer bookings and their enquiries through the council’s booking system RMS. You must be able to promote and sell our accommodation services and be an excellent communicator.

If you have a high level of personal presentation, impeccable time management skills and if you are after a rewarding role in the tourism industry where no two days are the same, we look forward to receiving your application.

Contact
Viv Peters, Holiday Park Operations Manager on 02 6645 0216.

Closing date
Tuesday 28 October 2025 at 11.30 pm (NSW time).

Other important information
This position is located at Council's Brooms Head Holiday Park however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

A probation period applies to this position.

How to apply
All applications must be lodged online via Council's website www.clarence.nsw.gov.au

For this application you will be required to:
• address essential selection criteria from the position description
• address desirable selection criteria from the position description
• supply a resume
• supply a cover letter
• supply relevant certificates and licences.

For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on www.clarence.nsw.gov.au

Council is an EEO employer and First Nations people are encouraged to apply.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.


About Clarence Valley Council

Grafton, NSW, Australia

There are now three ways in which you can access Council information: Open Access Information - Informal Access (GIPA Informal Access Request Form) and Formal Access (GIPA Formal Access Request Form)

Open Access Information

Access to this information is freely available, much of it on this website - click here to access this information. Where it is not available on the website (because it would impose an unreasonable cost to Council to place it on its website), it is available on request at Council's offices at 2 Prince Street, Grafton and 50 River Street, Maclean. If copies of this information are required, a photocopying charge will apply.

Source: This is an extract from the company's own website.

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