Viking Events are specialists in the Australian event hire industry, providing portable toilets, showers and hydration solutions across Melbourne and Adelaide for major events and festivals including Beyond the Valley, Good Things, V8 Supercars, Red Hot Summer, plus more.

We're looking for someone with solid event and festival experience to lead our Victorian operations. As an events insider, you know that being in events means every day is different. One day you might be in the office working on the finer details; planning and scheduling upcoming jobs, the next you're on site or in the yard working side by side with your team. Or out meeting clients and new prospects, overseeing live event operations... The role is varied - you get it.

The Role

The role of Manager is to ensure that every aspect of operations runs efficiently. From coordinating major music festivals to managing the maintenance of equipment and vehicles, you'll combine management and leadership with hands-on work.

You'll be driven by exceeding our customers' expectations and refining operations to make sure the business runs smoothly.

The role splits roughly into these domains:

30% Operations [planning, scheduling, logistics]

Resource planning and management (event scheduling, transport and staff allocation)

Driving operational improvements and efficiencies

Handling emergency response when needed

30% Customer acquisition and relationship management

Managing existing customer relationships and proactively growing revenue

Creating and negotiating quotes for major events

Advising on solutions for upcoming events

New business growth during non peak periods

30% Team & yard management

Managing a small permanent team as well as casual drivers and cleaning staff

Conducting staff training and development

Ensuring safety compliance and related documentation for the team, yard environment, equipment and vehicles

Overseeing equipment cleaning, repair and maintenance

10% Event delivery [On site or in the yard, getting your hands dirty]

Managing event delivery from planning to execution and post-event analysis

Work on site to lead bump in, Live Event and bump out for major events

Participating in hands-on work. eg. helping to unload trucks post-event and moving equipment into place to ensure an efficient work area

About you

Experience required

Successful track record of leading and managing teams in festivals and/or major events

Operations and logistics expertise; planning and resourcing in high intensity environments

Experience using event industry safety standards to plan and execute events, manage teams, and keep operations compliant.

Demonstrated success with building lasting customer relationships that drive retention and growth

Experience leading blue-collar teams through effective delegation, keeping team culture strong and communication clear.

Skills you'll need

Real mechanical aptitude and hands-on capability

Proficiency with tech (laptop, Google Workspace, rental management software, various software tools and phone apps). Tech requirements will only increase in this role

Nice to have but not mandatory - Valid MR truck and forklift licenses

Attitude & disposition

Friendly and honest, you communicate equally well with drivers, labourers and major event organisers.

Organised with a strong attention to detail

Ability to work under pressure and to (often shifting) deadlines

An ownership mindset—you take responsibility for safety, delivery standards, and personal and team outcomes.

Our offer

We're a growing company with a focus on continually improving our services and systems.

Our company has been built on reliability and practical solutions, and what really sets us apart is the high level of service and delivery we provide for our clients. That combination has led to levelling up our operations.

What We Offer:

The chance to shape operations in a growing business

A straight-talking, no-nonsense work environment

The satisfaction of seeing your work make immediate impact

Straight talk

If this role appeals to you, you no doubt love the events industry and all the chaos it entails. You'll already know this isn't your standard 9-5 role.

Event season (October-April) means early starts, late finishes, and weekend work. You'll need to be comfortable with the physical demands of the job and be ready to step in wherever needed.

If you understand that sometimes leadership means loading a truck at 6am, and it always means taking responsibility for getting the job done right, we want to hear from you.

How to Apply

Send your resume and a cover letter explaining what makes you perfect for this role. Include examples of events you've managed and teams you've led.