Live, Work and Lead on World Heritage-Listed K’gari (Fraser Island)

Benefits of Joining Our Team*

• Annual $1000 SeaLink Employee Travel Allowance
• Access to Worldwide ALL Heartists program
• 25% off resort dining, retail and spa
• Access to Employee Training Programs
• Employee Award Programs
• Free island K'gari Explorer Tours
• Free ferry transfers to-and-from the island
• Maxxia Corporate Benefits (Novated Leasing)
• Working Life (EAP)
• Bupa Corporate Benefits
• ANZ Corporate Benefits
• Access to the Sandbar pool and staff gym

*Conditions and employment duration may apply

Looking to elevate your hospitality career somewhere truly extraordinary? Trade traffic for ferry rides, cubicles for coastal views and standard hotel operations for a role where every day feels like an adventure.

At Kingfisher Bay Resort, we’re seeking an experienced and motivated Front Office Duty Manager to lead our guest-facing operations — all while enjoying an incredible island lifestyle.

About the Role

As Front Office Duty Manager, you will oversee the day-to-day operations of the Front Office, Reception and Administration teams. You will coordinate frontline services, including Resort Porters, and step into leadership responsibilities in the absence of Senior Front Office Management.

This is a full-time, live-on-island role on a rotating roster. It is ideal for someone who thrives in a fast-paced, guest-focused environment and enjoys leading by example.

About You

Previous experience in a Front Office Duty Manager role or relevant transferable experience

Minimum 2 years Front Office experience in a 3-star or higher hotel or resort

Proficiency in hotel booking/property management systems (RMS, Opera or Sihot preferred)

Proven ability to multi-task and adapt in changing environments

Strong initiative and ability to work independently when required

Excellent problem-solving, attention to detail and customer service skills

Positive, professional and solutions-focused attitude

Current First Aid Certificate (or willingness to obtain)

Open driver’s licence

Legal right to work in Australia

If you're passionate about hospitality and ready to leave ordinary behind for a role where you can genuinely make an impact, all while living in one of Australia’s most spectacular island locations, we want to hear from you!

Join us and help shape unforgettable guest moments every single day.

About us

K'gari is a World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.

SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

How to Apply

Click APPLY and upload a copy of your up-to-date resume which includes a cover letter.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.