Marketing lead

Islamic Relief Australia

WHO ARE WE?

Islamic Relief Australia works to deliver high-quality aid and development projects in line with our aims of alleviating suffering, ending poverty, and addressing inequality for vulnerable people. We are a nonproselytising, faith-based NGO that provides support to those less fortunate – regardless of race, political affiliation, gender, or belief. Our Islamic values of compassion, excellence, social justice, custodianship, and sincerity inspires the work we do and informs our organisational culture. We are a small, dynamic team based in Auburn, Western Sydney. We are proud to be an Australian NGO, and work in accordance with the ACFID Code of Conduct. We are a child-safe organisation and require all staff to comply with our Child Protection Code of Conduct.

WHO ARE WE LOOKING FOR?

We have an exciting opportunity for a creative and passionate Marketing Lead with at least 2-3 years of marketing, digital and design experience.

Reporting to the Director of Fundraising and Community Relations Director, you will be responsible for planning, implementing, and evaluating all marketing campaigns and direct appeals with the overall aim of raising brand awareness and loyalty. You will also be responsible for managing external agency relationships, coordinating all marketing initiatives, developing marketing collateral, managing and developing the website, and assisting in the creation of the organisation’s brand guidelines.

This is an integral role that will help deliver the organisation’s fundraising and marketing strategy, and boost the organisation’s profile in Australia.

All positions are required to work in respect of Islamic Relief’s vision, mission and values, and demonstrate our principles of humanity, honesty, respect and fair treatment towards all staff and stakeholders.

KEY ACCOUNTABILITIES:

1. Strategy development and implementation

2. Campaign management

3. Marketing, branding and communications

4. Website management and development

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

Tertiary qualifications and relevant experience in fundraising, marketing, communications, or other relevant fields.

• Proven experience working with acquisition and retention channels is an advantage.

• Ability to be inquisitive, act creatively and work collaboratively.

• Knowledge of social media analytics and reporting tools

• Ability to identify target audiences and devise campaigns which attract, inform, and motivate.

• Ability to manage multiple digital marketing projects and delivery engagements simultaneously.

• Demonstrable content delivery knowledge and experience

• A track record in creating innovative approaches to donor and customer acquisition.

• Experience and knowledge of CRM systems and marketing automation tools

• Strong networking skills to build and manage diverse internal and external relationships.

• Ability to work in a fast-paced environment with time pressures and manage multiple tasks.

• Demonstrated ability to exercise judgement and initiative where procedures are not clearly defined.

• Experience in using and managing marketing and communication tools and software such as Google AdWords’, Google Analytics, MailChimp, WordPress CMS or equivalent etc.

• Strong planning and organisational skills.

• Design experience with proficiency in Experience in Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign (desirable).

• Knowledge of, and experience working with, the culturally and linguistically diverse (CALD) community (desirable).

Applications close: 5:00 PM AEDT, 30th Oct 2025

For more details, please visit our website and check the JD

http://islamicrelief.org.au/take-action/work-with-us/

Only short-listed candidates will be contacted.

Applicants must have the right to work in Australia

Islamic Relief is a child-safe organisation committed to the protection of the people we serve. Our recruitment and selection procedures are designed to ensure we only recruit people who are suitable and aligned with our standards on the safety of children and protection from sexual exploitation and abuse. All appointments are subject to appropriate background checks and screening.

We promote diversity and equality in all our practices. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.