Are you self-motivated, dedicated and understand the importance of always putting the customer’s needs first?

Blood Toyota have an exciting opportunity to develop a rewarding career as a Customer Relations Manager. To be considered, you will be passionate about providing excellent customer service and continuously maximising guest satisfaction.

As our Customer Relations Manager, you will be responsible for providing administration support, addressing customer inquiries, resolving customer complaints and provide information about products and services. You will also act as a passionate brand ambassador, consistently promoting the highest standards of courtesy and integrity when interacting with our customers.

YOU:

Outstanding communication skills and ability to provide excellent customer service

Ability to identify and help Dept. Managers implement improvement oportunities.

Strong time management, multi-tasking and organisational skills

Focused on continuously delivering results and exceeding customer expectations

Articulate with the ability to quickly establish rapport

Highly personable and empathetic with exceptional listening and influencing ability

Ability to work autonomously as well as with the team

Computer literate with strong accuracy and attention to detail

What's In It For YOU?

On the job training program provided

Vibrant team environment and supportive management

Some travel to National Customer Experience Meetings.

Opportunity to compete in CE Masters

Represent the largest automotive brand in Australia.

Are you ready to start a position where you can add value and increase our Customer experience and retention.

Apply now to Dealer Principal [email protected]

*Due to the number of applications we will be only contacting those who have been shortlisted