• Computer Systems Officer Level 6
• Temporary Full-Time up to June 2028
• Parramatta

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role
We have an opportunity for a Principal Platform Engineer to be part of our Database and Mainframe Platform, Technology & Communication Services Command. The Principal Platform Engineer is responsible for leading service and technical design activities for the relevant technology platform. The role also provides technical support and advice on related technologies to users across multiple locations and platforms, ensuring changes to the environment including complex deployments are managed and have minimal risk to the NSWPF and its data.

We are seeking experienced Principal Platform Engineers (Database Administrators) to join our database support team. In this role, you will provide 24x7 support for NSWPF’s mission‑critical systems across multiple database technologies, ensuring the performance, availability, and security of databases platforms.
We are seeking:
- Adabas/Natural Database Administrators with extensive experience in day to day administration and support of Adabas on IBM Z Mainframe systems.
- SQL Server Database Administrator with extensive experience in day to day administration and support of SQL Server databases in hybrid environments.
Candidates with expertise in both Adabas and SQL Server will be highly regarded and strongly encouraged to apply.
Candidates with expertise in one of these database technologies and a strong commitment to learning and supporting the other, will also be viewed favourably

Key Responsibilities of the Role:
- Perform day to day support and administration of database systems, ensuring stability and reliability
- Participate in on-call roster to provide 24 hours/7 days per week support for database systems to maintain high availability and system resiliency
- Plan, schedule, and apply database patches, upgrades, and routine maintenance activities.
- Diagnose and resolve complex database issues promptly; escalate unresolved problems to vendors to minimise downtime.
- Monitor database performance and implement tuning strategies to optimise system efficiency.
- Provide technical support for incident resolution and problem management
- Support and participate in disaster recovery planning, testing, and execution
- Implement and maintain robust backup, recovery, and disaster recovery procedures.
- Maintain system documentation, standards, and procedures
- Drive continuous improvement through automation and adoption of best practices in database management.
- Mentor and support team members

To be successful in this role, you will have highly developed skills and experience in:
-Extensive experience in day-to-day management and administration of Adabas and/or SQL Server database technologies in large complex environments.
- Proven experience in supporting mission critical, high-availability systems including participation in a 24/7 on-call support roster to ensure continuous database availability.
- Experience and expertise in database performance tuning, monitoring, and optimisation.
- Demonstrated experience in planning, scheduling and applying database patches, upgrades and routine maintenance activities.
- Advanced skills and experience in diagnosing and resolving complex database issues including incident resolution and problem management
- Demonstrated experience in disaster recovery planning, testing and executions
- Demonstrated experience in planning, implementing and maintaining robust backup and recovery procedures
- Demonstrated ability to manage database security, integrity, and compliance.
- Strong communication skills with the ability to engage technical and non-technical stakeholders.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Devi Mishra via 0404067886.

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity Team by email at [email protected].

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected].

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.