Business Process Analyst
Paddington | Full-time | Permanent

At Catholic Early EdCare, we’re passionate about empowering every child to reach their fullest potential. With over 134 services across Queensland, our team is driven by purpose, care, and innovation.

We’re seeking a Business Process Analyst to play a key role in enhancing operational efficiency across our childcare services. In this role, you’ll use data to identify opportunities for improvement, then translate those insights into clear and compliant standard operating procedures (SOPs) that frontline teams can confidently adopt. By working closely with service leaders and support teams, you’ll help streamline workflows, strengthen compliance, and improve service delivery across our network.

What you’ll do:

• Analyse operational data (rostering, ratios, attendance) to identify inefficiencies
• Design and document SOPs that drive consistency and compliance
• Partner with service leaders and support teams to co-design practical solutions
• Support the rollout of new processes through training and change management
• Ensure all processes align with sector governance, safeguarding, and regulatory standards
• Collaborate with the Senior Business Analyst to integrate process improvements with CEEC’s broader data strategy

What you’ll bring:

• 3–5 years’ experience in business analysis, process improvement, or childcare operations
• Strong data skills with tools such as Excel to clean, interpret, and apply insights
• Proven ability to design and implement SOPs and process maps
• Solid understanding of childcare governance, compliance, and sector regulations
• Excellent documentation and communication skills, with a knack for simplifying complexity
• Collaborative, stakeholder-focused approach with change management experience
• Highly organised, proactive, and committed to continuous improvement

Why join us?

• Hybrid work arrangements
• Professional development opportunities
• Purpose-led, supportive team culture
• Birthday leave, wellness initiatives, and regular team connection events
• 95% childcare discount across our network of services

Apply now to turn data into action and help create simpler, stronger processes that make a real difference in childcare service delivery.

Our Commitment to Keeping our Staff and Children Safe
Catholic Early EdCare is dedicated to ensuring the safety and wellbeing of all children in its care and maintains a zero-tolerance approach to any form of abuse. The protection of children is our highest priority. To uphold this commitment, we conduct referee checks and criminal history screenings as part of our recruitment process, and all employees working with children must hold a current Queensland Working with Children Check (Blue Card).

Catholic Early EdCare is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals, including those from diverse backgrounds.