Office Services Team Leader - National Law Firm
Stunning new offices in Melbourne CBD
Salary up to $90,000 package

THE FIRM
Our client is a well-regarded commercial law firm with offices in Melbourne and Sydney, known for their expertise across a range of areas including Public Law, Dispute Resolution, Workplace Relations and Intellectual Property. They pride themselves on a collaborative and supportive culture, offering flexible work arrangements, career development opportunities, and a range of staff benefits.

THE ROLE
Reporting to the Operations Manager, this role will see you lead three direct reports within the Office Services team. Your key responsibilities will include (but are not limited to):

• Overseeing mail room, print room, facilities, and equipment operations, ensuring all areas are functional, organised, and well maintained.
• Managing inventory, office services supplies, and vendor relationships, while ensuring budget compliance.
• Supervising and mentoring Office Services Clerks, including training, performance guidance, and quality assurance to deliver efficient and accurate services.
• Overseeing records management processes, including safe custody, VOI, and archiving, in line with firm policies and compliance standards.
• Coordinating new starter requirements such as inductions, desk set-up, and security passes, as well as supporting large events and overflow tasks in collaboration with Client Services.
• Promoting cyber security awareness across office services, embedding best practice and safeguarding firm and client information.

ABOUT YOU
The successful applicant will have demonstrated experience in office services or mailroom operations within a professional services environment, with proven supervisory and team management capability. In addition, you will have:

• Strong organisational skills, with the ability to prioritise competing demands, meet deadlines, and maintain high attention to detail.
• Excellent communication and interpersonal skills, with a collaborative and client-focused approach.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and familiarity with records or archiving processes.
• Flexibility, adaptability, and self-motivation, combined with a high level of professionalism, confidentiality, and accountability.

WHAT’S IN IT FOR YOU
You’ll join a dynamic team in a firm that values hands-on experience, quality mentoring, and learning opportunities. Health and wellness initiatives, an excellent workplace culture, and access to social and professional development activities are all part of the package.

TO APPLY
If you meet the requirements and are ready to take the next step in your career, please click ‘apply now.’ If you require further information, contact Krystal at people2people on 0439 629 474 or email [email protected].

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.