About the business

We are an established, expanding specialist Paediatric practice based in Newcastle, with a dedicated existing staff team and practice manager. We are continuing to expand our group of doctors and the range of services we offer and have a collaborative and supportive work environment.

About the role

You will be a joining a team of secretaries sharing duties in a friendly, customer-focused environment.

We are looking for a new team member to work 4 shifts a week, in a permanent capacity, with availability to start in November.

You will need experience in liaising with doctors, patients and families and have a demonstrated ability to work as part of a team, & independently for part of each shift. A high level of organization & multi-tasking, computer, typing & telephone skills is essential.

A minimum of 2+ years of medical reception experience is required for this position.

Experience with arranging and supporting telehealth is highly desirable.

Roles include meeting/greeting of patients & families in a courteous, respectful & friendly manner ; answering telephones ; taking messages ; scanning of documents ; receiving, distributing and sending mail ; daily banking reconciliation ; booking appointments ; billing of patients ; ensuring adequate supplies of stock and equipment ; setting up consultation rooms.

Other housekeeping & administrative duties may be requested at times.

Benefits and perks

Above-award wages are offered to permanent staff. Casual pay rates will be in accordance with Schedule C of the relevant award.

Annual, sick and family leave entitlements according to the relevant award (Health Professionals and Support Services Award 2020)

Support and training in our systems & processes will be offered, and you will be working in a friendly, close-knit, supportive environment.

You will be working in a central, accessible part of Newcastle.

Skills and experience

Experience using medical software (Genie) and Medicare billing.

Essential Medicare billing experience is required as comprehensive training will not be provided.

Banking reconciliation skills within Genie is highly regarded.

A current Working with Children check is required prior to commencing employment.

Being willing and able to provide cover for sick & annual leave.