Benefits

• Competitive base salary package
• Additional on-call compensation for after-hours site visits
• Clear career progression pathway, with structured training including international exposure
• Work with a globally recognised leader in medical technology

About the Company
This organisation is a global leader in medical technology, dedicated to advancing health through innovative products and solutions. With a strong presence in healthcare, they are committed to developing transformative technologies that support patients and providers worldwide.

About the Opportunity
As a Field Service Engineer, you will be responsible for supporting market-leading automated robotic medication dispensing equipment across Western Australia. You will provide both hardware and software servicing, preventative maintenance, diagnostics, and customer training. This role is pivotal in ensuring the reliability and safety of critical medical devices, directly supporting the healthcare system. With dedicated training and a clear progression path, this is an opportunity to build a long-term career within medical electronics.

Duties

• Provide remote and on-site support for electro-medical equipment, including diagnostics, repairs, and upgrades
• Conduct preventative maintenance, electrical safety testing, and performance checks
• Monitor and resolve service desk cases, escalating where required
• Maintain accurate records of service activities in compliance with standards
• Provide technical sales support and assist in workflow/system reviews
• Participate in structured training programs locally and internationally
• Ensure compliance with Australian Standards and company safety policies
• Occasional interstate and regional travel as required

Skills and Experience

• Tertiary qualification (Degree or TAFE Level 3/4) in Electrical, Electronics, or Electromechanical field
• Minimum 2+ years’ experience in servicing electrical/electromechanical equipment – ideally in medical devices, automation, or robotics
• Strong server knowledge and remote diagnostics experience
• Restricted electrical license highly desirable
• Ability to work independently while managing your own WA territory
• Excellent communication and customer service skills
• Flexibility to support after-hours and on-call work as rostered

Culture
You will be joining a small but growing WA team, reporting directly to the WA Team Lead. The business values autonomy, proactive problem-solving, and technical excellence. The organisation invests heavily in professional development, providing structured training and a long-term career pathway, while fostering a supportive, collaborative work environment.

How to Apply Click apply or contact Georgia Graham – Senior Recruitment Consultant at +61 488 807 453 or [email protected] for a confidential discussion.