Working at a Housing Service Centre (HSC) | Department of Housing

TARGETED VACANCY

Degree in Occupational Therapy from a recognised tertiary institution and be registered or eligible for registration with the Occupational Therapy Board of Australia

What you will be doing:

Work collaboratively with the local Area Manager/Manager to lead and deliver holistic, place-based and trauma-informed occupational therapy services

Provide specialist occupational therapy assessment, expertise and advice for customers requiring home modifications, transfers, tenancy management or housing assistance

Work closely with allied health or other service partners to flexibly deliver services to customers on-line, by telephone or in person with a focus on safety, service excellence and quality outcomes.

Contribute to the design and review of new accessible social housing properties

Provide a consultative service to Department staff and other agencies about the housing needs of customers who have a disability, long-term health condition or who are ageing

Provide leadership by modelling and fostering professionalism, accountability and ethical behaviour

Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning workplace health and safety are applied and a part of day-to-day operations

Prepare and maintain high quality reports and customer records consistent with departmental and professional requirements

Contribute to professional development, research, team planning and decision making and the continuous improvement of policies and practices

Have the opportunity to supervise students and mentor new staff

What we are looking for
We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.

It is recognised that everyone is a leader regardless of classification level. Refer to the Individual Contributor stream of the Leadership competencies for Queensland framework to understand the expectations for this role.

The skills you will need include being able to:

Experience in providing occupational therapy services to people with complex needs

Ability to acquire expert proficiency in home modification and housing solutions

Demonstrated ability to communicate effectively and sensitively with internal and external stakeholders

A positive and balanced approach to managing conflicting demands and assisting team members to adapt to changing customer needs/expectations

Cultural capability with people from diverse backgrounds

Demonstrated ability to model professional, ethical, and culturally sensitive behaviour and consistently apply those standards to yourself and others.

Mandatory Requirement

Class C Driver's License

Degree in Occupational Therapy from a recognised tertiary institution and be registered or eligible for registration with the Occupational Therapy Board of Australia

Flexibility to travel in Queensland is desirable

Applications to remain current for 12 months.

Job Ad Reference: QLD/663200/25

Closing Date: Tuesday, 14 October 2025