CUSTOMER SERVICE OFFICER

Your New Role

Your new role is being the face of the Shire providing day-to-day customer service at the front counter and providing support to the back-office processing accounts and administration.

What you’ll need to succeed

The successful applicant will ideally have:

Previous experience with handling cash and reconciling takings;

Ability to work autonomously, pay attention to detail, perform duties with a high level of accuracy and confidentiality;

Effective numeracy, sound problem solving and communication skills.

Previous Local Government experience;

Excellent customer service and people skills; and

Ability to work in a team environment.

The benefits of working with us

Be a part of a supportive community-focused team environment.

Job security and conditions under the Local Government Industry Award.

Access ongoing training and professional development opportunities.

Contribute directly to delivering quality services for the Narrogin community.

Salary package range of $58,345 - $70,678 per annum dependent on qualifications and experience inclusive of:

Up to 15% with Council superannuation contribution

4 weeks’ annual leave

Gym membership discount

Ongoing training and development

Sound like you?

For information on how to apply, download the full Employment Package available on our website www.narrogin.wa.gov.au/work. If you wish to discuss this position or require additional information, please contact Ian Graham on 9890 0900 or email [email protected].

Applications should be marked "Private & Confidential – Customer Service Officer” and addressed to the undersigned before 5:00 pm Friday, 17 October 2025.

The Shire of Narrogin is an equal opportunity employer.

Dale Stewart
Chief Executive Officer
Shire of Narrogin
PO Box 1145 Narrogin WA 6312
[email protected]
www.narrogin.wa.gov.au