🛠️ Field Service Technician – Dubbo & Surrounds

📍 Location: Dubbo, NSW
🕐 Full-time | Monday to Friday + Paid Weekend Callouts
🚐 Company Vehicle + Phone + Laptop | Competitive Salary

About Us

Regional Technical is a proudly regional NSW-based leader in the repair and servicing of self-checkouts, ATMs, cash recyclers, and cash redemption terminals. With over 20 years of experience, we’ve built a reputation for exceptional customer service and are trusted partners of major cash handling brands across supermarkets, banks, clubs, and more.

From our hubs in Orange, Dubbo and Wagga, we service a broad region west of the Blue Mountains. As our business continues to grow, we’re expanding our dedicated team in Dubbo NSW.

About the Role

We’re looking for a skilled Field Service Technician to join our team based in Dubbo and service the greater Central West NSW region.

You’ll be responsible for the onsite maintenance and repair of equipment including:

ATMs

Self-Checkout Systems

Cash Redemption Terminals

Cash Management Machines

You’ll visit a variety of client sites — banks, supermarkets, pubs, clubs, and service stations — so no two days will be the same. You’ll be supported with a fully maintained company vehicle, training, and the backing of a friendly, experienced technical team.

About You

You’re someone who:

Has a genuine interest in technology, electronics, or mechanical systems

Enjoys being on the road and solving problems independently

Has strong customer service and fault-finding skills

Can confidently work with unfamiliar equipment

Brings a proactive, can-do attitude

Experience working on ATMs, self-checkouts, or similar devices is highly regarded.

What You’ll Need

Valid Australian driver’s licence

Willingness to complete a National Police Check

2+ years experience in field-based service or technical repair (ATMs, office machines, PCs, printers, etc.)

Strong diagnostic, communication, and time management skills

Ability to work autonomously and as part of a team

Your Key Responsibilities

Service and repair a wide range of cash handling equipment

Deliver outstanding customer service and maintain strong client relationships

Manage and maintain your stock and equipment

Support occasional weekend/public holiday on-call work (paid as overtime)

Follow all WHS protocols and ensure safe work practices

Complete service documentation accurately and promptly

What We Offer

Stable full-time position with long-term career potential

Competitive above award salary (negotiable for the right and qualified candidate)

Overtime paid for early starts/ late finishes plus weekend/public holiday callouts

Fully maintained tool of trade vehicle

Mobile phone and laptop provided

In-house and onsite training

A supportive, flexible work environment with a down-to-earth and caring team

The opportunity to work with leading-edge financial payment tech

📢 Please Note: This role is only open to Australian citizens and permanent residents.

Ready to Apply?

If you're a hands-on technician with a passion for solving problems and providing top-tier service — we’d love to hear from you! Apply now and join a business where your skills are valued and your work takes you places.