ABOUT THE COMPANY

Oceanside Services has been established since 1998 and specialises in all aspects of electrical, airconditioning, gasfitting, roofing, and plumbing repairs and replacements. With a team of over 50 staff that includes skilled technicians within their field who strive to succeed and be the best in their industry, supported by a great team of administration and managers.

WHAT WE DO

At Oceanside we pride ourselves with our exceptional, honest and reliable Customer Service. Our various scope of expertise include General Electrical, TV, Phone, Data, Air Conditioning and Solar Power. Within these areas, we do a range of tasks including installation, fault find/diagnosis, repair and maintenance.

THE POSITION

We are looking for a personable, detail-orientated service manager to join our growing organisation on the Gold Coast. The successful candidate will provide excellent customer service experience, maintain strong relationships with suppliers and lead a team of technicians. The candidate will need to be a positive, energetic leader who excels in working in a collaborative environment.

JOB TASKS AND RESPONSIBILITIES

Oversee all Electrical and Air Conditioning Services

Delegate and direct service tasks.

Monitor the progress of all current and pending projects

Manage and update invoices

Track inventory

Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency.

Follow and abide by all industry standards, regulations and law.

Help train employees in company procedures, including safe work awareness.

Stay up to date on industry standards, regulations and any new innovations, materials, tools and/or processes that can benefit the company.

BENEFITS AND PERKS

Great working conditions are available along with an attractive remuneration package, including;

Above award Wage - Package negotiable in accordance with level of Experience, Qualification and Ability

Immediate start for the right person

SKILLS & EXPERIENCE

The successful applicant must have:

Minimum 5 years experience in domestic maintenance and service role

a Current QLD Electrical License

In depth knowledge of SAA wiring rules

High regard for safety awareness

Competent with electrical testing and fault finding procedures

Have excellent time management skills with a demanding workload

A dynamic leader with a proven track record in customer sales.

Work well under pressure and manages stressful situations with ease.

Organised, efficient and results driven.

Strong Customer Service Skills.

Computer literate and proficient with CRM or Job Management software systems.

Be a problem solver / Solution finder

HOW TO APPLY - Please send resume along with a cover letter to [email protected]