HAYLO People are leaders in Personal Injury and General Insurance recruitment, partnering with forward-thinking organisations across Australia.

As the Injury Management Advisor, you will play a central role in leading complex return-to-work (RTW) cases and mentoring site-based RTW Coordinators. This role focuses on delivering sustainable recovery outcomes for injured workers while minimising business disruption and supporting a culture of care, compliance, and continuous improvement.

The role

• Manage end-to-end RTW plans across multiple jurisdictions
• Liaise with treating practitioners, insurers, legal teams, and internal stakeholders
• Provide expert advice and coaching to RTW Coordinators across the organisation
• Identify and address barriers to successful RTW outcomes
• Lead case conferencing and support workers through recovery and reintegration
• Monitor compliance with relevant workers' compensation legislation
• Contribute to injury management policy development and system improvements
• Deliver targeted training to build capability in RTW best practice

About you

• Tertiary qualification in Occupational Therapy, Physiotherapy, Exercise Physiology, or a related allied health field
• Proven experience managing complex RTW cases end-to-end
• Strong working knowledge of workers' compensation legislation across jurisdictions
• Excellent stakeholder management and communication skills
• Ability to work independently in a fast-paced, outcome-focused environment
• Passionate about employee wellbeing and driving sustainable recovery outcomes
• Experience delivering coaching or training to internal stakeholders (highly regarded)

What’s on Offer

• Salary: Up to $120,000 + super
• Flexibility: Can be based in either Mascot or Wollongong
• Inclusive team culture: Work with a values-driven organisation that supports diversity and authenticity

HAYLO People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the benefits of working with our client in further detail please contact Adam on [email protected] or 0451544590.