Clinic Coordinator

About Us:

Diabetes WA is a leading not-for-profit health organisation dedicated to providing support, education, and programs to thousands of Western Australians at risk of or affected by diabetes. Our dynamic team operates within a caring and empowering culture, committed to providing the essential support, education and services that will allow people affected by diabetes to live full, healthy lives.

The Role:

We are looking for an experienced Clinic Coordinator to provide high quality administrative support to Diabetes WA’s Clinical operations. Duties include managing clinic appointments from bookings to processing payments; invoicing and billing for DVA and Medicare; as well as general administrative duties.

Position Details:

Type: Full-time parental leave contract, working 8:30 am to 4:30 pm Monday to Friday.

Contract Dates: This role will be for an initial period of 12 months, commencing late November 2025.

Salary: Competitive salary starting at $73,233 plus superannuation.

Additional Benefits: Salary packaging, 3 bonus leave days over Christmas-New Year, flexible work arrangements, and a strong focus on professional development with various training opportunities.

Key Responsibilities:

Book appointments and organise clinic calendars including room bookings.

Oversee administration and data entry duties for DWA clinics.

Process payments for clinic consultations (Medicare rebates, DVA claims, and other invoices as required).

Raise sales orders, purchase orders and quotes in finance software.

Contribute to the reporting cycle for internal and external stakeholders.

Maintain a high standard of customer service, confidentiality, and integrity.

Maintain positive relationships with key stakeholders and referrers, identifying opportunities to grow and develop Diabetes WA’s services.

Ideal Candidate (Selection Criteria)

Previous experience in a medical reception / practice management role or similar

Experience processing Medicare, DVA & NDIS invoicing and billing

Proficient with data entry and reception duties

Strong attention to detail with a focus on data integrity

The ability to work collaboratively and effectively contribute to team outputs

Sound time management and organisation skills

Solution focussed problem solving skills

Demonstrated ability to display initiative

Highly developed written and verbal communication skills

If you're ready to join our team and contribute to Diabetes WA mission, we encourage you to apply now by submitting your resume and a cover letter via Seek, addressing the above selection criteria.

NOTE: Applications that do not include a cover letter addressing the selection criteria will not be considered.

Applications Close: Sunday 12 October. Diabetes WA reserves the right to short list and interview candidates prior to this date.

Additional Information:

To enquire about this opportunity, please email [email protected], or phone 1300 001 880 to speak to the People & Culture Team.

Please note that successful candidates will be required to provide a National Police Certificate upon commencement.

Commitment to Diversity & Inclusion:

Diabetes WA recognises that our success is a reflection of our workforce, and we are committed to an inclusive culture which values diversity of thought, opinion and background. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse backgrounds, and those living with disabilities.