ABOUT US

Recognised as one of Australia’s leading tailormade travel experts, Eclipse Travel specialises in travel to extraordinary and sometimes remote destinations such as Antarctica, the Arctic, Africa, and Central and South America. Our highly skilled team of travel experts are truly the best in the business, boasting extensive firsthand knowledge from living and travelling in the destinations we offer. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments.

THE ROLE

We are seeking a creative and detail-oriented Marketing Coordinator to join our dynamic team. This new role will support the execution of multi-channel marketing campaigns, content creation, community engagement, and partnership initiatives. You’ll work closely with the General Manager, Product Manager and external agencies to bring our brand to life across email, digital, print, and social platforms.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys storytelling and design, and is passionate about travel. The ideal candidate will be a strong communicator with a flair for content, a keen eye for detail, and a proactive approach to campaign coordination.

KEY RESPONSIBILITIES

Campaign & Content Coordination

Assist the General Manager in planning and executing multi-channel marketing campaigns across email, digital, and print platforms

Write and edit engaging content for newsletters, blog posts, and website pages, aligned with our brand voice

Maintain and update website content using WordPress, ensuring accuracy and SEO best practices

Support the creation of visual content including infographics, brochures, and destination guides

Coordinate video creation and editing for platforms such as YouTube and LinkedIn, working with external agencies and internal stakeholders

Email Marketing & CRM

Coordinate email campaigns and automated flows using MailerLite

Segment audiences, maintain subscriber list health, and ensure compliance with email marketing regulations

Monitor performance metrics and contribute to reporting and optimisation

Community Engagement & Influencer Coordination

Respond to comments and direct messages across our social media channels to help build an engaged online community

Coordinate influencer outreach, manage content approvals, and track campaign performance

PR & Paid Media

Organise paid media placements in travel publications, newspapers, and online platforms

Liaise with our graphic designer to brief and review creative assets for print & digital ads

Assist with the logistics and promotion of PR trips, including supplier coordination and post-trip media follow-up

Partnership & Loyalty Marketing

Support the Product Manager in organising, executing, and analysing joint marketing campaigns with suppliers and tourism boards

Manage referral and birthday gifting programs, including sourcing digital vouchers and tracking redemptions

Assist with client surveys and feedback collection to inform marketing strategies

Event & Trade Show Support

Assist with planning and promotion of trade shows, webinars, info sessions, and client events

Coordinate marketing deliverables and logistics for in-person and virtual events

Reporting & Analysis

Track campaign performance across all channels and assist with dashboard reporting

Conduct monthly competitor analysis to identify trends and opportunities

Administrative & Team Support

Support the marketing team with general admin, database updates, and file management

Help prepare internal communications and onboarding materials for new team members

ABOUT YOU

Bachelor’s Degree in Marketing, Communications, Business, or a related field is highly desirable

1+ years’ experience in a marketing or content-focused role, ideally in the travel or lifestyle sector

Strong writing and editing skills with a flair for storytelling and brand alignment

Familiarity with email marketing platforms (MailerLite preferred) and basic CRM principles

Comfortable using CMS platforms (WordPress preferred) and understanding of SEO best practices

Basic graphic design skills (e.g. Canva, Adobe Express, or similar) are highly desirable

Organised, proactive, and able to manage multiple projects and deadlines

Passion for travel and a genuine interest in creating inspiring content and campaigns

COMPENSATION & BENEFITS

$70k - $75k base salary + superannuation + bonus based on company and individual performance

Bonusly peer recognition rewards program

Fully remote working

Significant discounts on travel to some of the world’s most beautiful and remote destinations

Opportunities to attend travel industry events and trade shows

Regular opportunities for product training to grow your destination knowledge

Working with a fun-loving, high-performing, and supportive team of likeminded travel enthusiasts