Join Our Team at Allenby Gardens Dental!
Where compassionate care meets clinical excellence.

Location: Allenby Gardens Dental, 556 Port Road, Allenby Gardens 5009

Requirements: 2-3 weekdays plus alternate Saturdays

About Us
At Allenby Gardens Dental, we put patients first. Our friendly, community-focused practice is committed to delivering high-quality dental care in a supportive and welcoming environment. We’re currently seeking a motivated and caring Dental Assistant and Front Office team member to become part of our dedicated team and help us provide exceptional service every step of the way.

About the Role
This Dental Assistant position is a dynamic role that offers variety and the chance to make a real impact in patients’ lives. We’re looking for a reliable, well-organized individual with strong communication skills. The right candidate will be passionate about patient care, able to multitask efficiently, and be committed to maintaining a clean and safe clinical space. When at Front Office, you will also be the first point of contact for our patients, ensuring their experience is pleasant from the moment they step through the door. You will play a key role in managing the day-to-day operations of the front office, scheduling appointments, and providing exceptional customer service.

Key Responsibilities

Front Office (Reception) Duties:

Greet and check in patients with a warm and professional demeanor

Answer phone calls, respond to emails, and manage patient inquiries

Schedule and confirm patient appointments

Maintain and update patient records in our electronic system

Verify insurance information and handle billing inquiries

Assist with processing patient payments and managing accounts receivable

Ensure the front office is clean, organized, and welcoming

Collaborate with the dental team to ensure smooth and efficient operations

Handle patient follow-up communications as needed

Assist with other administrative tasks as necessary

Clinical (Dental Assisting) Duties:

Support the dentist during a wide range of procedures, ensuring a smooth and efficient workflow

Prepare treatment rooms and sterilize instruments in line with infection control protocols

Assist with setting up instruments and materials before procedures

Maintain accurate and up-to-date patient records

Help ensure patients are comfortable and well-informed throughout their visit

Monitor and restock clinical supplies as needed

Adhere to all health, safety, and infection control standards

What We’re Looking For:

A warm, professional manner and team-first attitude

Excellent interpersonal and communication skills

Ability to multitask and remain calm under pressure

Strong attention to detail and a proactive approach

Ability to understand and implement infection control protocols and sterilisation procedures

This position requires a balance of technical skills, organization, and exceptional customer service. If you are a motivated, organized, and patient-focused individual who is passionate about helping others, we would love to hear from you!