We are seeking a compassionate and experienced Manager to oversee the daily operations of our retirement village. The ideal candidate will ensure the well-being and satisfaction of our residents, manage staff, and maintain high standards of service and compliance.

Key Responsibilities:

• Resident Relations: Foster a positive community atmosphere and address resident concerns promptly and effectively.
• Staff Management: Lead, support, and develop a team of staff members, ensuring high levels of performance and morale.
• Financial Management: Oversee budgets, financial planning, and reporting to ensure the financial health of the village.
• Facility & Grounds Management: Ensure the maintenance, safety, and cleanliness of the village facilities and grounds.
• Community Engagement: Organise events and activities to enhance the quality of life for residents.
• Regulatory Compliance: Maintain compliance with relevant regulations and standards, ensuring all policies and procedures are up-to-date.

Qualifications:

• Experience: Minimum of 5 years of experience in management, preferably in a retirement village or similar setting.
• Skills: Strong leadership, organisational, and financial management skills.
• Certifications: Relevant certifications in aged care or community services are a plus.

Key Competencies:

• Empathy: Demonstrated ability to understand and respond to the needs of our residents.
• Leadership: Proven leadership skills with the ability to inspire and motivate a team.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Strong problem-solving abilities and a proactive approach to challenges.