Junior Storage Engineer (on Prem)

Locations: Ballarat/Melbourne / Canberra Clearance: NV1 Salary: $80k-$100k incl super
Key Responsibilities:

Infrastructure Setup and Preparation:

• Assist in gathering and analysing information related to the implementation and operation of existing storage platforms.
• Review documentation and participate in workshops to understand current storage systems and prepare for transition to storage operations.
• Help develop and maintain storage operations documentation, including System Understanding Documents (SUDs) and Standard Operating Procedures (SOPs).
• Support service go-live readiness in alignment with established service plans and schedules.

Ongoing Storage Operations and Administration:

• Monitor storage systems to ensure health, performance, and availability.
• Perform regular health checks, storage capacity management, patching, and routine maintenance.
• Assist in resolving incidents in both production and non-production environments to minimise downtime and performance impacts.
• Work through backlogs of storage-related problem tickets and fulfill storage service requests.
• Support storage provisioning and resource allocation tasks.

Documentation and Process Improvement:

• Create and maintain comprehensive documentation for storage infrastructure, processes, and procedures.
• Support efforts to align storage operations with DevOps and Agile methodologies.
• Assist in the automation of storage management and operational tasks.

Collaboration and Compliance:

• Work closely with other storage engineers and broader infrastructure teams, including compute, network, data centre, and cloud teams.
• Implement and adhere to security best practices, ensuring compliance with organisational and industry standards.

Qualifications & Experience:

• 2 years of experience in IT infrastructure with exposure to storage systems, SAN, NAS, or backup solutions.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Basic understanding of HPE, Cisco, Brocade SAN fabrics, Hitachi, HP storage, Nutanix, NetBackup, and HP tape libraries is beneficial.
• Familiarity with storage provisioning, capacity management, and monitoring tools.
• Exposure to public cloud storage platforms and hybrid storage environments.
• Basic scripting skills in PowerShell, Bash, or Python are a plus.

Soft Skills:

• Strong problem-solving and troubleshooting abilities.
• Good communication skills and ability to work collaboratively within a team.
• Detail-oriented with a focus on quality and continuous improvement.
• Ability to adapt and learn in a dynamic, fast-paced environment.

Certifications (Preferred):

• Basic knowledge of IT Service Management (ITSM) and ITIL frameworks.
• ITIL v4 certification (or ability to obtain within 8 weeks of joining).

If you have the relevant skills and experience, please apply now with your up-to-date CV (preferably in Word format)