Operations is the heart of our business, ensuring seamless continuity across Australia. As our dedicated National Operations Manager, you will support our regional managers in optimizing performance, enhancing team experiences, and driving operational excellence. Reporting directly to the GM and MD, you'll play a key role in shaping our strategic direction.

About the Role:
Based in Richmond, you’ll oversee Australia-wide operations, combining strategic vision, operational expertise, and a passion for retail. Your leadership will foster growth, support innovation, and inspire teams nationwide to achieve outstanding results.

Why You'll Love This Role:

Leadership Impact: Support and guide Regional Managers and Resellers to deliver operational excellence.

Travel Opportunities: Visit major partner stores across Australia, collaborating with local teams to lead innovation.

Support Growth: Lead initiatives that improve partner satisfaction and customer experiences.

Creative Problem-Solving: Overcome challenges by refining processes and supporting staff and customers.

What We’re Looking For:

Proven experience supporting large retail teams and multi-site operations, ideally with a nationwide partner network.

A forward-thinker with a passion for supporting clients, teams, and continuous improvement.

Strong leadership and communication skills, with the ability to motivate at all levels.

If you’re a passionate retail support leader eager to make a meaningful impact at a respected nationwide retailer, we want to hear from you!

Join us and help shape Australia’s retail future!

To apply, please submit the following:

Current resume/CV.

Cover letter addressing the key requirements.

Applications close: 10th October 2025

Interviews commencing: 15th October 2025 for shortlisted candidates