Customer Support Officer
Randstad - Business Support
Posted 7 days ago
The Company
Our client is a reputable company supply to th e that supports the mining industry, this growing organisation is seeking a Customer Support Officer who will be fully supported and trained.
The Position
You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone.
Location: Beverley
Position: Full time
Duration: Permanent
Salary: $70K + super
The key functions:
This position would suit a customer service focused individual with experience or high interest in technical assistance, customer service and sales.
- Generate new sales by understanding customers' needs and matching solutions
- Provide and follow up quotations
- Supporting the field sales team with existing and prospective clients
- Provide product and service information
- Manage internal enquiries via telephone and email
- Provide administrative support for the sales team
- Identify sales leads and escalate them to external sales staff
Requirements of the role:
- Demonstrated ability to set and achieve goals, manage time and tasks to meet deadlines and workload
- Ability to multitask
- Good attention to detail
- Inquisitive mindset
- Fun and vibrant personality
- Excellent verbal and written communication
- Excellent attention to detail
- High sales drive and customer-focused demeanor
Due to the high volume of applications, only shortlisted candidates will be contacted for phone screening. Please apply with a CV in word format. Any queries please contact Chanel Hirons via email on chanel.hirons@randstad.com.au or on 08 8468 8008.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
About Randstad - Business Support
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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