Sparkletown | Assistant Car Wash Manager

Location: Great Western Car Wash, Keperra

Role Summary
The Assistant Car Wash Manager is responsible for supporting the Car Wash Manager in all day-to-day operations of the Car Wash, including - customer service, site presentation, supervision of casual staff, operational & financial performance of all on-site equipment and vending. The role also requires that you provide leadership, mentoring and training to casual employees.

Role Objectives

Responsible for assisting in the day-to-day operations of the Car Wash

Assist in supervising, supporting and training casual employees to ensure effective shift operations.

Maintain high levels of site presentation, cleanliness, and functionality.

Provide excellent customer service and act as the first point of contact for minor customer queries or complaints in Managers absence.

Undertake routine equipment checks and promptly report faults or malfunctions.

Ensure workplace health and safety requirements are observed and enforced.

Assist in stock handling, including the safe unloading, storage, and rotation of chemicals and consumables.

General cleaning and maintenance of all equipment, grounds and facilities

Uphold Sparkletown’s 4C’s – cleanliness, customer service, consistency & community.

Key Responsibilities

Customer Service

Deliver high-quality customer service in line with the Sparkletown 4C’s and encourage all staff to uphold to these standards.

Staff Supervision

Oversee and guide casual employees during shifts on Manager’s absences / RDO’s.

Support a positive and motivated team environment.

Site Maintenance & Presentation

Assist in ensuring all tasks as outlined in the Task Schedule are followed and completed.

Carry out regular cleaning of wash bays, dog wash facilities, mud pits, bins, and landscaped areas.

Safely handle and manage chemical deliveries, including containers up to 25kg and use of pallet jacks.

Conduct routine checks of equipment, lighting, hoses, and vending facilities, escalating issues as appropriate.

Health & Safety

Ensure compliance with all workplace health and safety requirements.

Report hazards, incidents, or equipment failures in accordance with company procedures.

Ensure appropriate use of PPE by all staff on shift.

Equipment Provided

Uniform, PPE, and access to a site-based computer. The company mobile phone may be provided when undertaking Manager role or in Manager’s absence..

Work Schedule
Flexible for suitable candidate -
*Permanent Part-Time Hours (20-30hrs/wk) or
*Full-Time Hours – 37.5 hours/week