Customer Service Team Member - Trade Service

Mitre 10
Hobart, TAS
A$26.55-$32.45 p/h
Retail & Consumer Products → Retail Assistants
Full-time
On-site

Posted 7 days ago


Clennett's Mitre 10 is a locally owned business specialising in the building & trade industry along with key retail categories. With eight sites across Southern Tasmania, we pride ourselves on exceptional service to both Trade and Do It Yourself (DIY) customers. We support our local communities and with a culture built on our strong family heritage, we put our people first. For more information on our business please go to www.clennettsmitre10.com.au

We are currently looking for a full-time Customer Service Team Member to join our Trade team at our Hobart store. If you have a passion for customer service, effective communication skills, knowledge of trade and building products, a positive attitude and are willing to learn new things, then we would love to hear from you. You will need to be available across a rotation of shifts ranging from 7:00am - 5:30pm Monday - Friday.

As a Trade focused Customer Service Team Member, you will:

Provide GREAT customer service to each customer.

Use our point-of-sale system to process trade customers purchases.

Ensure our timber and building products are correctly displayed and ticketed.

Ensure fast turnaround of stock from pallet to shelves.

Collaborate with your fellow team members to solve problems and provide solutions in our large and well organised Trade area as they occur daily.

What we are looking for:

A great can-do attitude with the ability to turn up each day with a smile on your face, ready to have some fun.

Dedicated team focus to pitch in where needed to ensure that every customer is happy, and their needs are met each and every time.

Experience with timber or building products and a knowledge of the building industry would be well regarded.

An individual with a strong awareness of Work, Health, and Safety

Ability to work across a range of shifts, with the potential to work weekends.

At Clennett’s Mitre 10, we are proud of our people and as an employee you will receive benefits including discount off in store purchases, access to our EAP services and health & wellbeing program, recognition of service awards, ongoing career development, as well as a day off for your birthday!

The successful candidate will be remunerated under the General Retail Industry Award 2010 in line with their knowledge and experience. If you're a junior, then junior rates under the award will apply. The position is subject to a pre-employment medical and reference checking.

Applications close 8th October 2025.

If this sounds like you, please submit an application which will include your resume, and a cover letter outlining your motivation to apply via Seek.

If you have any questions regarding this position, please contact Hobart Store Manager Alex Duggan: [email protected]


About Mitre 10

Camden, NSW, Australia
Retail & Consumer Products

We're the Mighty Helpful independent hardware store committed to giving you the best brands at great prices!

Mitre 10, is the second largest player in the Australian home improvement and hardware industry and Australia's only independent home improvement and hardware wholesaler to the industry.

Supported by the wholesaling part of the business, our network of over 400 Our stores have been providing millions of homeowners with solutions to their home improvement projects for over 50 years. We are part of local communities throughout the country with 70 percent of our stores located in regional Australia.

Each of our privately owned stores are committed to carefully selecting the right range of products that provides you with everything you need, and nothing you don't.

Some of our Mitre 10 stores specialise in Garden and/or Trade and have dedicated centres that offer a broader range of products and advice in these areas. In addition to garden care products, Garden Centres stock a great range of plants and within Trade Centres, you'll find an extensive range of timber and building supplies with the expert advice you need to get your job done.

Source: this is an extract from the company’s own website

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