ABOUT US

The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the Seventh-day Adventist Church.

As part of the global ADRA network which reaches into more than 120 countries, we are motivated by our faith, to enable people and communities in Australia, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare for and recover from disasters around the world.

ADRA Australia is seeking an experienced and organised Op Shop Operations Coordinator to strengthen and support ADRA’s network of Op Shops across Australia.

WHAT WILL YOU DO?

Provide operational oversight to ensure shops are well-managed, compliant with ADRA policies, and running efficiently.

Supervise Op Shop managers acting as the key liaison between Head Office and individual shop operations.

Streamline administrative tasks and monitor compliance, promoting consistency and continuous improvement across all shops.

Enhance the social, financial, and environmental impact of Op Shops by aligning retail operations with ADRA’s mission and community goals.

ESSENTIAL CRITERIA

Commitment to the purpose of ADRA, and to the achievement of our overall strategy and priorities with demonstration of our ADRA values and desired team culture lived out in all aspects of work practice.

Willingness to work within a Christian ethos with conduct that is respectful of the beliefs and practices of the Seventh-day Adventist Church when in the workplace or otherwise representing ADRA Australia.

A related diploma/degree with considerable experience in retail operations, compliance, or field support roles.

Demonstrated ability to lead, supervise, and empower staff, volunteers, and managers.

Strong interpersonal and communication skills with the ability to work effectively with diverse people and communities.

Experience in managing, engaging, and motivating staff and/or volunteers.

Proven ability to work independently, manage competing priorities, and maintain a proactive and problem-solving approach.

Practical experience with data management systems and reporting.

Ability and willingness to travel regularly.

Ability to travel.

DESIRABLE CRITERIA

Experience in the not-for-profit or social enterprise sector.

Knowledge of compliance frameworks relevant to retail or community enterprises.

Previous experience supporting dispersed teams across multiple sites.

Understanding of the circular economy and its role in community impact.

BENEFITS

Hybrid office and remote working model.

NFP salary packaging options, plus meals and entertainment benefits.

Employee Assistance Program.