Communications and Operations Support Officer

Location: Anywhere in Australia

Be part of something bigger at BuildSkills!

At BuildSkills Australia, we’re not just another workplace – we’re shaping the future workforce for the construction, property, and water industries. As the national Jobs and Skills Council (JSC), we work with government, industry, unions, and training providers to tackle critical workforce challenges and drive meaningful change.

If you thrive in a collaborative, dynamic environment, and want to contribute to a growing national team making real impact, we want to hear from you.

About the role

We’re seeking a Communications & Operations Support Officer to join our growing team.

This full-time role can be based anywhere in Australia and plays a key part in coordinating communications, events, stakeholder engagement, and business operations that support projects across the country.

It’s a hands-on, varied role where no two days are the same – giving you the chance to make a real impact while working closely with a dedicated, high-performing national team.

What you’ll be doing
• Coordinate and deliver end-to-end events and webinars, including logistics, registrations, suppliers, budgets, and reporting.
• Develop and publish engaging communications and digital content across email, LinkedIn, websites, and microsites.
• Manage stakeholder enquiries, ensuring timely, accurate responses and audit-ready records.
• Provide project and governance support, including planning, minutes, registers, and committee coordination.
• Support the coordination of contractors and state-based activities, ensuring clarity and alignment with project outcomes.
• Maintain processes, compliance, and quality standards, identifying opportunities for continuous improvement.

What we’re looking for
• Proven experience in events/webinar coordination and digital communications.
• Experience using CRM/case management tools and producing basic dashboards/reports.
• Strong proficiency in Microsoft 365 (Teams, Planner, SharePoint, Word, Excel, PowerPoint).
• Excellent written communication and copywriting skills.
• Interpersonal skills with the ability to engage effectively with stakeholders at all levels.
• Strong organisational and time management skills, with high degree of accuracy and ability to manage competing priorities and meet deadlines.
• Ability to learn quickly, adapt, and contribute across a variety of tasks.
• A proactive, collaborative approach, taking ownership of tasks while working as part of a team.

Desirable
• Knowledge of the VET sector, training packages, or committee/governance processes.
• Experience with CRM systems (preferably Zoho).
• Understanding of accessibility and inclusive engagement practices.

Why join us?

Be part of something bigger – contribute to Australia’s future workforce

Flexible working arrangements – hybrid work and generous leave entitlements

Rewarding package – competitive salary plus salary packaging options

Professional growth – development and learning opportunities

Culture – a supportive, collaborative, and values-led environment

Impact – work in a small, high-performing team where your contribution counts

Our Values

We make it count – Focus on what matters and create lasting impact.

We stay connected – Listen, collaborate, and build relationships.

We do what’s right – Act with integrity, honesty and accountability.

We work better together – Achieve more through teamwork and innovation.

BuildSkills Australia is an equal opportunity employer. We value diversity and inclusion, and welcome applications from people of all backgrounds.

Applicants must have full working rights in Australia.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you’re excited about this opportunity.