Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Job Description

A Career that lets your passion shine:

• Perform precise nightly audits to ensure flawless financial reporting
• Deliver refined, personalized service with a luxury hospitality mindset
• Oversee overnight security and maintain a calm, secure environment
• Handle guest inquiries and manage accounts with discretion and efficiency
• Fulfill bespoke overnight requests, including in-room dining and amenities, with elegance and timeliness

Qualifications

What you will bring to the role:

• Previous experience in a similar night auditing role, with expertise in Opera Cloud
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving abilities
• A luxury-focused approach with impeccable service standards
• Strong time management and organizational skills, with the ability to work independently
• Proficiency in using hotel management software
• Availability to work from 11:00pm - 7:00am, with shifts ranging Monday - Sunday

Additional Information

Thrive in our Sofitel Gold Coast Broadbeach community:

• Extra paid day off on your birthday month
• Complimentary night stay with buffet breakfast for two, every year on your employment anniversary
• Complimentary Parking
• Employee discounts on accommodation, dining, and lifestyle with Accor hotels
• Personalized reward & recognition program
• Choose from a catalogue of rewards that suit you and your lifestyle
• Supportive team culture, with leaders that invest in your development and growth

Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views.

Apply today.

Let your passion shine.

Please note only applicants with full Australian working rights may apply.

Sofitel Gold Coast Broadbeach is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. Aboriginal and Torres Strait Islander persons are encouraged to apply.