Are you a hands-on all-rounder who loves wellness, thrives in a fast-paced environment, and wants to grow with a premium Australian brand?

Join SDS Australia (www.sdsaustralia.com) – a fast-growing leader in bespoke sauna solutions, wellness products, and premium timber, trusted by Australia’s top architects, builders, and health-conscious homeowners.

Our Melbourne branch is seeking a dependable, friendly, and hands-on team member to grow our local presence and support our valued customers.

What You’ll Do

In this varied, hands-on role, you’ll be the go-to person for keeping our VIC branch organised and our customers happy:

Manage deliveries, pickups, and dispatches

Coordinate warehouse operations, including stock counts and container unloads

Assist with sauna assembly, installation support, and maintenance

Provide post-sales customer support, handling queries and resolving issues promptly

Liaise with internal teams (Sydney HQ, installers, logistics, and service teams)

Keep all stock, job, and service records accurate in our systems (CRM, Inventory, spreadsheets, etc.)

Maintain a clean, safe, and efficient warehouse and showroom environment

What You’ll Bring

Driver’s license & forklift ticket – essential

Experience in warehouse, logistics, or trade-based operations

Comfortable with basic tools for assembly and maintenance tasks

Computer literacy – able to update records, track jobs, and use CRM & Inventory software

Excellent communication skills – both with customers and internal teams

Strong problem-solving ability and a “get it done” attitude

Highly organised, diligent, and detail-focused

You must be organised, resourceful, and ready to work autonomously while our VIC operations ramp up.

Why Join SDS Australia

Be part of building our new Melbourne branch from the ground up

Work in a flexible, multi-skilled role where no two days are the same

Engage with premium wellness brands and products

Join a high-growth company with a supportive team and national ambitions

Enjoy a hands-on, varied role with real ownership and responsibility

Supportive national network with opportunities to learn and grow

Ready to Apply?

Please include a cover letter addressing the below criteria—applications without a cover letter will not be considered.

Selection Criteria – Address These in Your Cover Letter

Why do you want to be part of SDS Australia’s VIC relaunch, and what value would you bring to our operations and customer experience?

Tell us about your warehouse, logistics, or installation experience and how you’ve ensured efficiency and accuracy in past roles.

Describe your experience providing post-sales customer support and resolving issues quickly and professionally.

Confirm your availability and relevant license/ticket requirements (driver’s license and forklift ticket essential).

Share any building, assembly, or maintenance experience that could support sauna installation, servicing, or showroom setup.

SDS Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.