About the role

We are seeking an experienced Store Manager ready to step into a multi-site leadership role, overseeing 2 fast-paced lifestyle and fashion-inspired stores in Sydney. This is an exciting opportunity for a motivated retail professional who enjoys a hands-on approach to operations, team leadership, and driving sales growth.

As a Store Manager with multi-site responsibility, you will ensure operational excellence across several locations, lead and develop store teams, and play a key role in delivering outstanding customer experiences while achieving business targets.

Key Responsibilities

- Take full responsibility for the daily operations and performance of 2–3 stores, ensuring sales targets and service standards are achieved.

- Develop and execute regional sales plans, promotional campaigns, and performance improvement strategies.

- Lead, coach, and support store managers and team members — including recruitment, training, rostering, and performance management.

- Ensure compliance with company procedures in inventory management, visual merchandising, and customer service.

- Analyse sales reports and market trends regularly, recommending and implementing improvement initiatives.

- Act as the communication bridge between head office and stores, providing timely feedback and operational insights.

- Manage escalated customer complaints and critical incidents within the region, safeguarding brand reputation.

Key requirements:

- Minimum 1 year of retail management experience.

- Strong leadership and team management skills, with the ability to motivate and develop staff.

- Solid understanding of retail operations including sales analysis, inventory, and financial management.

- Excellent customer service mindset and problem-solving ability.

- Outstanding communication skills in both English and Mandarin/ Chinese.

- Flexible to travel between stores and head office as required.

What you will get in return

- Competitive salary package include commission

- Career growth opportunities within a fast-expanding retail group

- Work with a passionate and multicultural team

- Exposure to both store-level operations and head office support functions

- Sponsorship opportunities will be considered for outstanding performers

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.