• Winner of the XREF Engage 2023 Best Workplace Awards for two consecutive years
• Established Not-for-profit organisation with 99 years of trusted experience
• Above award rates, access to NFP Salary Packaging and a great rewards & benefits program

This is an exciting opportunity for a candidate who is experienced in providing case work, therapeutic group work and community support work. Seeking applications from individuals who are passionate about making a difference in the lives of young people and their families to join our team in Coffs Harbour.

ABOUT THE OPPORTUNITY:

The Family Mental Health Support Service (FMHSS) supports children, young people and their families with emerging mental health issues to improve their mental health outcomes later in life.

You will be providing a range of high-quality case work, therapeutic group work and community development services to children, young people and their families who are at risk of, and affected by, mental illness.

The position will be based at our Coffs Harbour office, however the successful candidate will also visit clients in the home, in the community, and in local primary and high schools.
The use of your own personal vehicle will also be required if a pool car is not available. All kilometres will be reimbursed as per the Enterprise Agreement when using your own personal vehicle.

This is a Fixed-term position until 30 June 2026, working 22.5 hours per week, with the flexibility to negotiate your working days and hours between Monday - Friday, 8am - 8pm. Some weekend work may also be required to attend community events from time to time.

The classification of this position in reference to the SCHADS Award is a Level 5. The hourly rate is $55.10ph, plus 12% superannuation with access to NFP Salary Packaging.

Please refer to the link to our website to learn more about our Family Mental Health Support Service (Connect) https://www.interrelate.org.au/programs/family-mental-health-support-service-(connect)

ABOUT US:
Interrelate is a not-for-profit provider of relationship and family support services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships. We are committed to responding to the vulnerabilities of families and children in their communities and empowering them to build strong and respectful relationships.

We deliver services spread across 30+ physical locations (plus online) to more than 160,000 clients and we're backed by qualified staff and 99 years of trusted expertise in sensitive relationship matters.

We are thrilled to be recognised as a winner of XREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce. At Interrelate, we care about each other, focus on strengths, recognise achievements, celebrate significant events, encourage continuous learning and most importantly, enjoy our work despite the seriousness of what we do.

KEY ROLE REQUIREMENTS:

• Bachelor's degree in social work, community services and/or welfare, psychology, counselling or related discipline
• Experience working with and understanding of mental illness; having an understanding of the impact that emerging mental illness can have on a person's life, their families and children (particularly people with complex needs and high levels of disadvantage), and a demonstrated understanding of client centred work and recovery-oriented practice in a mental health framework
• Experience working with children, young people and families in a community welfare/ development/ case work role, whilst maintaining a child/ young person focused approach
• Case management experience, with the ability to coordinate flexible service delivery working within an individualised case management or care coordination framework
• Experience delivering therapeutic and educational group work programs to children, young people, parents and their families
• Current NSW Drivers Licence and access to a reliable vehicle

Please refer to the Job Description for a full list of the role requirements & responsibilities.

WHAT WE OFFER:

• Salary Sacrificing and Packaging Options (superannuation, loans, credit cards, school fees)
• Additional days of paid leave on top of standard leave entitlements
• Training, Mentoring, Supervision, and access to Resources
• Employee Assistance Program
  High level of diversity in the role

HOW TO APPLY:

If you are interested in applying for this role, please click on the Apply Now button to submit your application. Please ensure you upload a covering letter addressing the Selection Criteria as outlined in the Job Description.

Closing Date: Monday, 20 October 2025

If you have any questions regarding this position, please email [email protected]

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse; gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at [email protected] and we will organize for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.