About the role

This is a full-time position based in Mandurah. As the Assistant Operations Manager at Mandurah Boat Hire, you will play a key role in the day-to-day operations of our boat hire and charter operations.

You will work closely with the Operations Manager to ensure the smooth running of all aspects of our operations.

What you'll be doing

Assisting the Operations Manager with the overall management of the business operations

Overseeing the daily activities of the boat hire, charter and maintenance crews

Coordinating the scheduling and rostering of staff

Ensuring excellent customer service is provided to all clients

Monitoring inventory levels and placing orders for necessary supplies

Assisting with the implementation of policies and procedures to improve efficiency

Providing hands-on support in the boat maintenance and repair process as needed

Liaising with third-party suppliers and contractors

Reporting on key performance metrics to the Operations Manager

What we're looking for

Marine qualifications such as a Coxswain NC1 or Master 5 (NC24)

Excellent organisational and multitasking skills with the ability to prioritise effectively

Strong customer service orientation and interpersonal skills

Hands-on technical skills and experience with boat maintenance and repair

Proficient in using relevant software and technology to support operations

A positive, proactive and solutions-focused mindset

Ability to work collaboratively in a team environment

What we offer

At Mandurah Boat Hire, we are committed to providing a supportive and rewarding work environment for our employees. You will have the opportunity to develop your skills and advance your career within our growing business. We offer a competitive salary, excellent benefits and a range of health and wellbeing initiatives to support our team.

About us

Mandurah Boat Hire is a leading provider of boat hire services in the Mandurah region. With a fleet of well-maintained vessels and a passionate team, we are dedicated to delivering an exceptional experience for our customers. Our business is built on a foundation of quality, safety and exceptional customer service.

Apply now to join our team!